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Taxi 'abandoned' couple in snow Taxi 'abandoned' couple in snow
(about 1 hour later)
A couple have lodged a formal complaint after they say they were abandoned by their taxi driver on a country lane in freezing temperatures in Norfolk.A couple have lodged a formal complaint after they say they were abandoned by their taxi driver on a country lane in freezing temperatures in Norfolk.
Holly and Charlie Fitzpatrick helped push the cab when it became stuck in snow in the early hours of Saturday.Holly and Charlie Fitzpatrick helped push the cab when it became stuck in snow in the early hours of Saturday.
Mrs Fitzpatrick said the driver then drove off. They were eventually offered a lift to Norwich by a passing taxi.Mrs Fitzpatrick said the driver then drove off. They were eventually offered a lift to Norwich by a passing taxi.
Goldstar Taxis said it was prepared to go back for them but was told the couple could not wait.Goldstar Taxis said it was prepared to go back for them but was told the couple could not wait.
'Miles from anywhere''Miles from anywhere'
Mr and Mrs Fitzpatrick were trying to get home from Barnham Broom, a village about eight miles from Norwich.Mr and Mrs Fitzpatrick were trying to get home from Barnham Broom, a village about eight miles from Norwich.
"My bag was still on his back seat and we were left stranded on a deserted road miles from anywhere in the snow," Mrs Fitzpatrick said."My bag was still on his back seat and we were left stranded on a deserted road miles from anywhere in the snow," Mrs Fitzpatrick said.
The road became very quiet after the party ended, the couple saidThe road became very quiet after the party ended, the couple said
"We walked for approximately an hour and a half in the snow with no coats and, in my case, no shoes."We walked for approximately an hour and a half in the snow with no coats and, in my case, no shoes.
"I fell over so I had to take them off and walk in my tights."I fell over so I had to take them off and walk in my tights.
"Luckily a car pulled over and the driver said he was finished for the night and based in Swaffham but would take us home."Luckily a car pulled over and the driver said he was finished for the night and based in Swaffham but would take us home.
"I was frightened to death that no one was going to find us.""I was frightened to death that no one was going to find us."
She has complained to Norwich City Council, the taxi company's licensing authority. She has complained to Broadland District Council, the taxi company's licensing authority.
Michael Gooch of Goldstar said: "The driver was in a rear-wheel drive automatic with very little grip and was worried he would get stuck again.Michael Gooch of Goldstar said: "The driver was in a rear-wheel drive automatic with very little grip and was worried he would get stuck again.
"He had to make a split decision and feels guilty he had to leave the couple behind."He had to make a split decision and feels guilty he had to leave the couple behind.
"We offered to get a front-wheel drive car to the couple within 40 minutes but the couple declined.""We offered to get a front-wheel drive car to the couple within 40 minutes but the couple declined."