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Eurostar sales up despite chaos Eurostar sales up despite chaos
(30 minutes later)
Ticket sales and passenger numbers rose at Eurostar in 2009, despite the breakdown of trains in December that left thousands of passengers stranded.Ticket sales and passenger numbers rose at Eurostar in 2009, despite the breakdown of trains in December that left thousands of passengers stranded.
Sales at Eurostar last year reached £675.5m - an increase of 1.7% on 2008.Sales at Eurostar last year reached £675.5m - an increase of 1.7% on 2008.
The cross-Channel rail service carried 1.2% more passengers, with total traffic rising to 9.2 million people.The cross-Channel rail service carried 1.2% more passengers, with total traffic rising to 9.2 million people.
On Monday, the company admitted it expected to pay up to £10m in compensation to passengers affected by the travel chaos before Christmas. On Monday the company admitted it expects to pay up to £10m in compensation to passengers affected by the travel chaos before Christmas.
About 2,000 passengers were trapped in the Channel Tunnel when several Eurostar trains broke down on the weekend of 18 to 20 December.
The subsequent three-day suspension of services, and the delays that followed, affected thousands more.
Eurostar, which was criticised heavily for its response to the crisis, has apologised unreservedly for the problems and has set up an independent review into what went wrong and its handling of the situation.
The findings of the review are expected to be published at the end of January.