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| Tesco in car repair payment offer | Tesco in car repair payment offer |
| (about 3 hours later) | |
| Tesco has promised to pay for repairs to cars damaged by a batch of faulty petrol sold in stores across parts of the south-east of England. | Tesco has promised to pay for repairs to cars damaged by a batch of faulty petrol sold in stores across parts of the south-east of England. |
| The supermarket chain has printed full-page apologies in several newspapers, saying stores have been refuelled with a "fresh, clean supply". | The supermarket chain has printed full-page apologies in several newspapers, saying stores have been refuelled with a "fresh, clean supply". |
| Its advert adds: "More to the point, we'd like to pay for the repairs." | Its advert adds: "More to the point, we'd like to pay for the repairs." |
| Tests on samples of unleaded fuel from a storage facility in Essex found it to be contaminated with silicon. | Tests on samples of unleaded fuel from a storage facility in Essex found it to be contaminated with silicon. |
| The advertisement appears in a number of papers under the headline: "Tesco petrol. It's back to normal and we're sorry." | The advertisement appears in a number of papers under the headline: "Tesco petrol. It's back to normal and we're sorry." |
| It carries a telephone number for customers to obtain further information and advice. | It carries a telephone number for customers to obtain further information and advice. |
| Breakdowns | |
| Motorists will be asked to send in receipts for the faulty petrol bought from Tesco and any car repairs carried out as a result of using it. | |
| A Tesco spokeswoman said if people did not have receipts they should call the advice line anyway because each case will be considered individually. | |
| "What we are saying is we will look at each case," she said. | |
| "Give us as much information as you can. If you don't have a receipt we will still look at your case. | |
| "A bank statement or credit card statement would be worth sending. | |
| "We will refund any reasonable costs of having the car repaired as a direct result of Tesco fuel." | |
| Last week, thousands of drivers reported engine trouble and breakdowns after filling up with unleaded petrol from a number of retailers, including Tesco and Morrisons supermarkets. | Last week, thousands of drivers reported engine trouble and breakdowns after filling up with unleaded petrol from a number of retailers, including Tesco and Morrisons supermarkets. |
| The contaminated fuel was eventually traced back to four tanks at a Vopak storage facility in West Thurrock, which fuel supplier Harvest Energy said contained "unusually high levels of silicon". | The contaminated fuel was eventually traced back to four tanks at a Vopak storage facility in West Thurrock, which fuel supplier Harvest Energy said contained "unusually high levels of silicon". |
| TESCO ADVICE LINE 0800 028 6428 | TESCO ADVICE LINE 0800 028 6428 |
| Harvest Energy shares tank facilities at the depot with another oil company, Greenergy, which supplies both Tesco and Morrisons. | Harvest Energy shares tank facilities at the depot with another oil company, Greenergy, which supplies both Tesco and Morrisons. |
| In a statement, Greenergy said a component understood to have been used by Harvest Energy in the production of unleaded petrol had tested positive for excess levels of silicon. | In a statement, Greenergy said a component understood to have been used by Harvest Energy in the production of unleaded petrol had tested positive for excess levels of silicon. |
| Tesco emptied its unleaded tanks at 150 outlets in the South East, while Morrisons stopped selling unleaded fuel at 41 outlets supplied by the depot until tests are complete. | Tesco emptied its unleaded tanks at 150 outlets in the South East, while Morrisons stopped selling unleaded fuel at 41 outlets supplied by the depot until tests are complete. |