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Home heating scheme woes probed | Home heating scheme woes probed |
(9 minutes later) | |
MPs are to examine why some pensioners and vulnerable people in England were left without winter heating, despite a government-funded energy scheme. | |
The BBC has seen complaints from dozens of people who rely on the Warm Front scheme to get their boilers repaired. | The BBC has seen complaints from dozens of people who rely on the Warm Front scheme to get their boilers repaired. |
Warm Front has helped about two million households in the last decade but some have now been told it could be up to six months before they are seen. | Warm Front has helped about two million households in the last decade but some have now been told it could be up to six months before they are seen. |
The Commons Energy and Climate Change Committee is to mount an investigation. | The Commons Energy and Climate Change Committee is to mount an investigation. |
An estimated four million households in the UK live in so-called fuel poverty, spending more than 10% of their annual income on energy. | An estimated four million households in the UK live in so-called fuel poverty, spending more than 10% of their annual income on energy. |
Warm Front awards grants to householders in England to install and improve heating systems. | Warm Front awards grants to householders in England to install and improve heating systems. |
Some customers have told the BBC of long delays, poor workmanship and claim they have been left without heating or hot water after their boilers broke down. | Some customers have told the BBC of long delays, poor workmanship and claim they have been left without heating or hot water after their boilers broke down. |
The Energy and Climate Change Committee monitors the scheme. | The Energy and Climate Change Committee monitors the scheme. |
One of the committee's members, Paddy Tipping, MP for Sherwood, has described the situation as unacceptable. | One of the committee's members, Paddy Tipping, MP for Sherwood, has described the situation as unacceptable. |
Earlier this month, he told the BBC that more funding should be made available for Warm Front and the scheme needs to provide a better aftercare service. | Earlier this month, he told the BBC that more funding should be made available for Warm Front and the scheme needs to provide a better aftercare service. |
"I think one of the things that we need to do is look at the balance of funding between insulation, the initial work and the aftercare," he said. | "I think one of the things that we need to do is look at the balance of funding between insulation, the initial work and the aftercare," he said. |
"I think the problems that we've seen over recent weeks suggest there may be a problem with aftercare. Let's look at the issue, let's see whether it might make sense to transfer money into a better aftercare system." | "I think the problems that we've seen over recent weeks suggest there may be a problem with aftercare. Let's look at the issue, let's see whether it might make sense to transfer money into a better aftercare system." |