This article is from the source 'bbc' and was first published or seen on . It will not be checked again for changes.

You can find the current article at its original source at http://news.bbc.co.uk/go/rss/-/1/hi/england/kent/8527545.stm

The article has changed 21 times. There is an RSS feed of changes available.

Version 12 Version 13
Eurostar breakdown sparks rescue Eurostar breakdown sparks rescue
(about 2 hours later)
More than 700 passengers have had to be rescued from a Eurostar train in Kent after it experienced what the company said was a "major technical problem". More than 700 passengers had to be rescued from a Eurostar train in Kent after it experienced what the company said was a "major technical problem".
The Paris to London train ground to a halt with its lights off just south of Ashford at about 2245 GMT on Sunday.The Paris to London train ground to a halt with its lights off just south of Ashford at about 2245 GMT on Sunday.
Passengers, some of them with children, had to wait for a replacement train that arrived more than an hour later.Passengers, some of them with children, had to wait for a replacement train that arrived more than an hour later.
Eurostar apologised for the incident and said a full investigation into the cause was under way. In December, several trains broke down when snow caused them to lose power, disrupting the service for three days.
'Lost all power' Crash disruption
The train had been originally due to leave Gare du Nord at 2043 GMT and arrive at St Pancras at 2159 GMT but was delayed by about an hour after an unattended bag caused a security alert. A total of 2,500 passengers were stuck in the Channel Tunnel for up to five-and-a-half hours while a further 100,000 were stranded over the weekend before Christmas because of the delays.
The firm was subsequently strongly criticised by an independent review which said its contingency plans for helping stranded passengers were "insufficient".
It also raised concerns over the poor conditions for passengers stuck on the trains in the tunnel.
Services between the UK and Brussels have been disrupted since 15 February following a collision between two Belgian passenger trains. They are not expected to fully resume until 2 March.
The train involved in Sunday night's incident had originally been due to leave Gare du Nord at 2043 GMT and arrive at St Pancras at 2159 GMT but was delayed by about an hour after an unattended bag caused a security alert.
The rescue train arrived at London's St Pancras station at 0235 GMT on Monday.The rescue train arrived at London's St Pancras station at 0235 GMT on Monday.
Passengers were given food and drink in the capital. About 100 people had left the train at Ashford. Passengers were given food and drink in the capital. About 100 people left the train at Ashford.
Eurostar would not confirm passengers' claim that lights in the carriages had failed or reports that the power car had become detached from the rest of the train. Eurostar has apologised for the incident and said a full investigation into the cause was under way.
However, it would not confirm passengers' claim that lights in the carriages had failed or reports that the power car had become detached from the rest of the train.
Passengers said they were plunged into darkness when the lights failed
There were also reports that the air conditioning and toilets had failed.There were also reports that the air conditioning and toilets had failed.
A spokeswoman said it did not know what had caused the electrically powered train to stop. A spokeswoman said it did not know what had caused the train to stop.
Eurostar is understaffed, under resourced and unprepared to handle such incidents Andres Falconer, passenger
She said: "We are investigating what happened fully. We ensured a rescue train was there incredibly quickly.She said: "We are investigating what happened fully. We ensured a rescue train was there incredibly quickly.
"We have put everything in position so that people who need to get taxis or people who need hotels are taken care of."We have put everything in position so that people who need to get taxis or people who need hotels are taken care of.
"Our priority is to make sure our passengers are looked after.""Our priority is to make sure our passengers are looked after."
People on board the broken-down train have been offered a cash refund as well as a free return ticket in compensation.People on board the broken-down train have been offered a cash refund as well as a free return ticket in compensation.
Passengers said they were plunged into darkness when the lights failed 'Painfully slow'
Eurostar said there was not expected to be any disruption to services later and passengers should check in as normal. Eurostar said it did not expect any disruption to later services and passengers should check in as normal.
A later Paris-to-London service successfully bypassed the stranded train, the spokeswoman said.A later Paris-to-London service successfully bypassed the stranded train, the spokeswoman said.
Richard Startari, who was on the train, said: "Just 10 minutes from Ashford, the Eurostar kind of stopped, at which point we then lost all power."Richard Startari, who was on the train, said: "Just 10 minutes from Ashford, the Eurostar kind of stopped, at which point we then lost all power."
He said staff had provided water but did not appear to have torches.He said staff had provided water but did not appear to have torches.
Passenger Richard Kenny said travellers had to sit in the dark for about two hours.Passenger Richard Kenny said travellers had to sit in the dark for about two hours.
He said staff had kept passengers informed and the rescue operation appeared to be "well organised".He said staff had kept passengers informed and the rescue operation appeared to be "well organised".
But Andres Falconer said the evacuation operation to the rescue train had been "painfully slow".But Andres Falconer said the evacuation operation to the rescue train had been "painfully slow".
He added: "Eurostar is understaffed, under resourced and unprepared to handle such incidents."He added: "Eurostar is understaffed, under resourced and unprepared to handle such incidents."
The incident is the latest problem to hit Eurostar in recent months.
Several trains broke down in December when heavy snowfall caused the trains to lose power, leaving the service crippled for three days.
A total of 2,500 passengers were stuck in the tunnel for up to five-and-a-half hours while a further 100,000 were stranded because of the delays.
The firm was subsequently strongly criticised by an independent review which said its contingency plans for helping stranded passengers were "insufficient".
It also raised concerns over the poor conditions for passengers stuck on the trains in the Channel Tunnel.
Carriages lost air conditioning and lighting as a result of the power failure, while sanitary conditions quickly became poor.
Services between the UK and Brussels have also been delayed in the past week following a collision between two Belgian passenger trains on 15 February.