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| Version 2 | Version 3 |
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| Police 'risk public confidence' | Police 'risk public confidence' |
| (about 2 hours later) | |
| The way the police in England and Wales deal with complaints of anti-social behaviour has been strongly criticised by the chief inspector of constabulary. | The way the police in England and Wales deal with complaints of anti-social behaviour has been strongly criticised by the chief inspector of constabulary. |
| Denis O'Connor said the failure to properly record and tackle incidents undermined confidence in the police, and called for urgent improvements. | Denis O'Connor said the failure to properly record and tackle incidents undermined confidence in the police, and called for urgent improvements. |
| His comments came as the inspectorate published "report cards" on the performance of 43 forces. | His comments came as the inspectorate published "report cards" on the performance of 43 forces. |
| Nottinghamshire and Greater Manchester received the lowest grades. | Nottinghamshire and Greater Manchester received the lowest grades. |
| Nottinghamshire also recorded the highest rate of violent assaults. | Nottinghamshire also recorded the highest rate of violent assaults. |
| I think this undermines confidence if it is not dealt with seriously, confidence not just in the police but in general Denis O'Connor, | I think this undermines confidence if it is not dealt with seriously, confidence not just in the police but in general Denis O'Connor, |
| HM chief inspector of constabulary | HM chief inspector of constabulary |
| href="http://www.bbc.co.uk/blogs/haveyoursay/2010/03/how_should_police_tackle_antis.html">Have your say | |
| The inspectorate found the way police databases logged information about reports of harassment, vandalism and verbal abuse was "inadequate". | The inspectorate found the way police databases logged information about reports of harassment, vandalism and verbal abuse was "inadequate". |
| Most police computer systems were unable to identify people who had been victims before or previously categorised as "vulnerable". | Most police computer systems were unable to identify people who had been victims before or previously categorised as "vulnerable". |
| Mr O'Connor said: "It is like going back to the doctors' surgery but you see a different doctor every time. | Mr O'Connor said: "It is like going back to the doctors' surgery but you see a different doctor every time. |
| Confidence | Confidence |
| "The more times they suffer the less confidence people have. There are some heart-rending stories." | "The more times they suffer the less confidence people have. There are some heart-rending stories." |
| The Independent Police Complaints Commission is investigating the case of Fiona Pilkington who killed herself and her severely disabled daughter after suffering sustained anti-social behaviour in Leicestershire. | The Independent Police Complaints Commission is investigating the case of Fiona Pilkington who killed herself and her severely disabled daughter after suffering sustained anti-social behaviour in Leicestershire. |
| Fiona Pilkington killed herself and her daughter, Francecca, after abuse | Fiona Pilkington killed herself and her daughter, Francecca, after abuse |
| Police there were called 33 times in seven years to reports of abuse, vandalism and violence by local youths. | Police there were called 33 times in seven years to reports of abuse, vandalism and violence by local youths. |
| A survey of forces by the Inspectorate found that in 23% of incidents of anti-social behaviour officers did not turn up. | A survey of forces by the Inspectorate found that in 23% of incidents of anti-social behaviour officers did not turn up. |
| Almost all the victims in these cases said they were dissatisfied with the explanation given. | Almost all the victims in these cases said they were dissatisfied with the explanation given. |
| Where police did attend, confidence in the police increased. | Where police did attend, confidence in the police increased. |
| Mr O'Connor said the distinction between crime and anti-social behaviour was "artificial" and urged police to take it more seriously. | Mr O'Connor said the distinction between crime and anti-social behaviour was "artificial" and urged police to take it more seriously. |
| He said: "I think this undermines confidence if it is not dealt with seriously, confidence not just in the police but in general. | He said: "I think this undermines confidence if it is not dealt with seriously, confidence not just in the police but in general. |
| "It is partly an individual thing but it also has a wider effect on the community, it adds an air of futility in public." | "It is partly an individual thing but it also has a wider effect on the community, it adds an air of futility in public." |
| Derrick Campbell, an adviser on anti-social behaviour to the Home Office and the Association of Chief Police Officers, told the BBC it was time the issue of anti-social behaviour was made a priority. | Derrick Campbell, an adviser on anti-social behaviour to the Home Office and the Association of Chief Police Officers, told the BBC it was time the issue of anti-social behaviour was made a priority. |
| "When we see individuals or gangs of individuals terrorising neighbourhoods, stealing cars, throwing stones at windows, the police have a duty to respond," he said. | "When we see individuals or gangs of individuals terrorising neighbourhoods, stealing cars, throwing stones at windows, the police have a duty to respond," he said. |
| "What we are asking for is that the decision makers within the police force ensure that decent people are allowed to live their lives in peace and safety and the police are there as an instrument to the state to ensure that that happens." | "What we are asking for is that the decision makers within the police force ensure that decent people are allowed to live their lives in peace and safety and the police are there as an instrument to the state to ensure that that happens." |
| Monitoring developments | Monitoring developments |
| In terms of overall performance, the Inspectorate assessed each constabulary in three categories - local crime and policing; protection from serious harm; confidence and satisfaction. | In terms of overall performance, the Inspectorate assessed each constabulary in three categories - local crime and policing; protection from serious harm; confidence and satisfaction. |
| Nottinghamshire was graded "poor" on all three criteria - the worst-performing force. | Nottinghamshire was graded "poor" on all three criteria - the worst-performing force. |
| It also had the highest number of violent assaults per 1,000 residents - 11.6. | It also had the highest number of violent assaults per 1,000 residents - 11.6. |
| Greater Manchester Police - which had the highest rate of vehicle crime - was adjudged to be performing poorly in two areas, and Lincolnshire was ranked poor in the local crime and police section. | Greater Manchester Police - which had the highest rate of vehicle crime - was adjudged to be performing poorly in two areas, and Lincolnshire was ranked poor in the local crime and police section. |
| A team of inspectors are closely monitoring developments in Nottinghamshire and GMP to ensure improvements are made. | A team of inspectors are closely monitoring developments in Nottinghamshire and GMP to ensure improvements are made. |
| But Peter Fahy, GMP chief constable, said the HMIC's analysis used old data: "It is important to note that the figures in the report are five months out of date and the force has had significant achievements in cutting crime and improving performance since then." | But Peter Fahy, GMP chief constable, said the HMIC's analysis used old data: "It is important to note that the figures in the report are five months out of date and the force has had significant achievements in cutting crime and improving performance since then." |
| The top six performers were Cleveland, Hertfordshire, Lancashire, Merseyside, Northumbria and Surrey. | The top six performers were Cleveland, Hertfordshire, Lancashire, Merseyside, Northumbria and Surrey. |
| The Police Superintendents' Association gave a cautious welcome to the publication of the report cards. | The Police Superintendents' Association gave a cautious welcome to the publication of the report cards. |
| Irene Curtis, vice-president-elect, said: "We welcome the fact that HMIC has endeavoured to understand what information the public wants to know about how their local police are performing, and the fact that the Report Card goes beyond the 'traditional' performance data." | Irene Curtis, vice-president-elect, said: "We welcome the fact that HMIC has endeavoured to understand what information the public wants to know about how their local police are performing, and the fact that the Report Card goes beyond the 'traditional' performance data." |
| Have you been a victim of anti-social behaviour? Are you satisfied with the way police handled your complaint? Have you been accused of anti-social behaviour? Send us your comments. | Have you been a victim of anti-social behaviour? Are you satisfied with the way police handled your complaint? Have you been accused of anti-social behaviour? Send us your comments. |
| In most cases a selection of your comments will be published, displaying your name and location unless you state otherwise in the box below. | In most cases a selection of your comments will be published, displaying your name and location unless you state otherwise in the box below. |
| The BBC may edit your comments and not all emails will be published. Your comments may be published on any BBC media worldwide. Terms & Conditions | The BBC may edit your comments and not all emails will be published. Your comments may be published on any BBC media worldwide. Terms & Conditions |