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Mobile phone fees set to be cut Mobile phone fees set to be cut
(20 minutes later)
Callers to UK mobile phones could see cheaper bills from 2011 after a ruling by telecoms regulator Ofcom.Callers to UK mobile phones could see cheaper bills from 2011 after a ruling by telecoms regulator Ofcom.
It has cut the cost mobile phone firms can charge for connecting a call from another network or landline from 4.3 pence per minute to 0.5p by 2015.It has cut the cost mobile phone firms can charge for connecting a call from another network or landline from 4.3 pence per minute to 0.5p by 2015.
Ofcom has also issued new rules to make it quicker and easier to switch mobile phone providers.Ofcom has also issued new rules to make it quicker and easier to switch mobile phone providers.
Customers should, by 2011, be able to change mobile providers in one working day rather than two.Customers should, by 2011, be able to change mobile providers in one working day rather than two.
In addition, mobile phone companies will have to issue users with the Pac code they need in order to keep their existing mobile number by text message within a maximum of two hours, Ofcom said.In addition, mobile phone companies will have to issue users with the Pac code they need in order to keep their existing mobile number by text message within a maximum of two hours, Ofcom said.
Currently, some mobile phone companies only issue these codes by letter, which can mean switching takes several days.Currently, some mobile phone companies only issue these codes by letter, which can mean switching takes several days.
Ofcom research shows that 70% of customers want to keep their mobile number when they change providers.
On the matter of mobile phone charges, Ofcom said it would mean cheaper calls to mobiles for the more than 32 million households and firms with a landline.On the matter of mobile phone charges, Ofcom said it would mean cheaper calls to mobiles for the more than 32 million households and firms with a landline.
The regulator sets these charges every five years. Ofcom predicts consumers calling mobiles could save a total of £800m over the four-year period the charges have been set for.
Its latest ruling follows instructions from the European Commission last year that charges should reflect only the cost of establishing connection.Its latest ruling follows instructions from the European Commission last year that charges should reflect only the cost of establishing connection.
The charges are understood to currently make up 14p in every pound consumers pay on calls to mobile phones. These fees, called termination charges, have fallen substantially as mobile phone usage has grown. In 1995, the cost was 23p per minute, Ofcom said.