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| Big task for airlines as ban ends | Big task for airlines as ban ends |
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| Airlines and passengers face a slow return to normality as flights resume after a six-day shutdown because of volcanic ash. | Airlines and passengers face a slow return to normality as flights resume after a six-day shutdown because of volcanic ash. |
| Tens of thousands of Britons are still stranded abroad and it could take weeks to get back to business as usual. | Tens of thousands of Britons are still stranded abroad and it could take weeks to get back to business as usual. |
| Further delays and cancellations are occurring because of the backlog and planes not being in the right place. | Further delays and cancellations are occurring because of the backlog and planes not being in the right place. |
| Aviation officials lifted the airspace ban on Tuesday night, saying it was now safe for planes to fly. | Aviation officials lifted the airspace ban on Tuesday night, saying it was now safe for planes to fly. |
| WEDNESDAY'S FLIGHTS class="" href="http://www.britishairways.com/travel/volcano-update/public/en_gb?refevent=volcano_home_banner">BA: All long haul flights from Heathrow and Gatwick; Short haul cancellations until noon class="" href="http://www.virgin-atlantic.com/en/gb/passengerinformation/latestnews/index.jsp">Virgin Atlantic: Normal schedule class="" href="http://www.thomson.co.uk/editorial/alerts/thomsonfly-travel-alert.html">Thomson: Outbound flights cancelled class="" href="http://easyjet.custhelp.com/app/answers/detail/a_id/3917">Easyjet: Intends to operate 90% of flights class="" href="http://www.ryanair.com/en/notices/gops/100414-ICELAND_ASH-GB">Ryanair: No Northern European flights until 1300 BST on Thursday; No UK-Ireland flights until 1300 BST on Friday class="" href="http://www.flybe.com/news/1004/disruption_update.htm">Flybe: Flights from 1300 BST but cancellations expected; 18 morning flights re-scheduled to leave 1300 BST *Passengers are advised to contact their airline before travelling to an airport for a flight | |
| Heathrow would normally handle about 1,250 flights on an average Wednesday but the departures and arrivals boards at the west London airport were full of cancellations. | Heathrow would normally handle about 1,250 flights on an average Wednesday but the departures and arrivals boards at the west London airport were full of cancellations. |
| There were no departures until 0806BST when an Alitalia flight left for Rome. The first two BA flights have left Heathrow for Tel Aviv and New York. | There were no departures until 0806BST when an Alitalia flight left for Rome. The first two BA flights have left Heathrow for Tel Aviv and New York. |
| UK air traffic control body Nats said it had handled 130 flights over England and Wales, and 35 in Scottish airspace, between 0100 BST and 0700 BST on Wednesday. | UK air traffic control body Nats said it had handled 130 flights over England and Wales, and 35 in Scottish airspace, between 0100 BST and 0700 BST on Wednesday. |
| About 75% of European flights are due to operate on Wednesday, according to the air traffic agency Eurocontrol. | About 75% of European flights are due to operate on Wednesday, according to the air traffic agency Eurocontrol. |
| Frances Tuke, spokeswoman for travel body Abta, said the return to normality would be slow and there was also a risk the ash cloud could return. | Frances Tuke, spokeswoman for travel body Abta, said the return to normality would be slow and there was also a risk the ash cloud could return. |
| "The thing to remember is that aircraft and crew are going to be in the wrong place," she said. | "The thing to remember is that aircraft and crew are going to be in the wrong place," she said. |
| I think this is an airlift that is unprecedented but we will make every effort to get our people back home Willie Walsh British Airways chief executive BBC Travel News | I think this is an airlift that is unprecedented but we will make every effort to get our people back home Willie Walsh British Airways chief executive BBC Travel News |
| "I know for example that some of our tour operators have decided to cancel their programmes going out of the UK in order to reposition their aircraft and crew. It's a huge logistical operation." | "I know for example that some of our tour operators have decided to cancel their programmes going out of the UK in order to reposition their aircraft and crew. It's a huge logistical operation." |
| British Airways chief executive Willie Walsh said it would take weeks to get back to normal levels of operation. | British Airways chief executive Willie Walsh said it would take weeks to get back to normal levels of operation. |
| "We're now at British Airways going to start the difficult task of getting our stranded customers back home. I think this is an airlift that is unprecedented but we will make every effort to get our people back home," he said. | "We're now at British Airways going to start the difficult task of getting our stranded customers back home. I think this is an airlift that is unprecedented but we will make every effort to get our people back home," he said. |
| Everyone felt that if the pilot was happy to fly then we were happy to get on David Jack Passenger Passengers relieved at UK return | Everyone felt that if the pilot was happy to fly then we were happy to get on David Jack Passenger Passengers relieved at UK return |
| Aviation analyst John Strickland said budget airlines would have fewer planes in far-flung destinations and may recover more quickly. He also said most people who were booked on flights leaving the UK on Wednesday "would be in luck". | Aviation analyst John Strickland said budget airlines would have fewer planes in far-flung destinations and may recover more quickly. He also said most people who were booked on flights leaving the UK on Wednesday "would be in luck". |
| More than 95,000 flights were cancelled across Europe over the past six days, with only a handful of flights taking off and landing at UK airports. | More than 95,000 flights were cancelled across Europe over the past six days, with only a handful of flights taking off and landing at UK airports. |
| The eruption of the Icelandic volcano Eyjafjallajokull on Thursday sent vast amounts of ash into the atmosphere which poses a threat to aircraft jet engines. | The eruption of the Icelandic volcano Eyjafjallajokull on Thursday sent vast amounts of ash into the atmosphere which poses a threat to aircraft jet engines. |
| Scientists say the volcano is still erupting but the ash plume is now shrinking, although it remains changeable. | |
| The International Air Transport Association estimated the airlines had lost about $1.7bn (£1.1bn) as a result of the travel disruption. Easyjet put its personal expense at £50m. | |
| ANALYSIS By Pallab Ghosh, science correspondent, BBC News | ANALYSIS By Pallab Ghosh, science correspondent, BBC News |
| The question the airline industry is asking is why did it take six days for the Civil Aviation Authority to change its policy, and what does it know now that it did not know a week ago. | The question the airline industry is asking is why did it take six days for the Civil Aviation Authority to change its policy, and what does it know now that it did not know a week ago. |
| Part of the problem faced by the regulator is that there is a limited evidence base with which to make an accurate risk assessment. | Part of the problem faced by the regulator is that there is a limited evidence base with which to make an accurate risk assessment. |
| Such occurrences are rare so the policy seems to have been one of safety first. | Such occurrences are rare so the policy seems to have been one of safety first. |
| But as the flight ban wore on, with increasing numbers of passengers stranded and the cost to the airline industry rising, the CAA was forced to reassess its policy. | But as the flight ban wore on, with increasing numbers of passengers stranded and the cost to the airline industry rising, the CAA was forced to reassess its policy. |
| It consulted extensively with jet engine manufacturers and gathered new evidence from test flights through the volcanic ash. | It consulted extensively with jet engine manufacturers and gathered new evidence from test flights through the volcanic ash. |
| This process led the regulator to conclude on Tuesday night that planes would not stall if they flew through low concentrations of the ash. | This process led the regulator to conclude on Tuesday night that planes would not stall if they flew through low concentrations of the ash. |
| The restrictions were lifted after the Civil Aviation Authority said safety tests showed plane engines had "increased tolerance levels in low ash density areas". | |
| It has set down new requirements for airlines such as conducting risk assessments and inspecting aircraft for ash damage before and after each flight. | It has set down new requirements for airlines such as conducting risk assessments and inspecting aircraft for ash damage before and after each flight. |
| The decision to close UK airspace and the government's response to the ensuing chaos has sparked a political row. | The decision to close UK airspace and the government's response to the ensuing chaos has sparked a political row. |
| Prime Minister Gordon Brown defended the time taken to reopen UK airspace, saying decisions had been based on "scientific advice". | |
| "We would never be forgiven if we had let planes fly and there was a real danger to people's lives," he said. | |
| Transport Secretary Lord Adonis said the ban was lifted after a "robust safety assessment" based on observational data and test flights. | |
| "The whole of Europe has been in the same position, acting according to the same aviation safety rules," he said. "European safety regulators have been working to properly understand the impact of the ash cloud which has come from Iceland." | "The whole of Europe has been in the same position, acting according to the same aviation safety rules," he said. "European safety regulators have been working to properly understand the impact of the ash cloud which has come from Iceland." |
| Lord Adonis denied the decision to reopen the airspace was the result of pressure from the airline industry. | |
| But shadow transport secretary Theresa Villiers said Labour's "misjudgement and mismanagement" had "badly let down" the travelling public. | But shadow transport secretary Theresa Villiers said Labour's "misjudgement and mismanagement" had "badly let down" the travelling public. |
| USEFUL LINKS Latest health advice Air passenger rights Travel news Foreign Office advice (external link) | |
| Norman Baker, the Liberal Democrats' transport spokesman, called for an inquiry but said the government was not responsible for a volcano in Iceland. | Norman Baker, the Liberal Democrats' transport spokesman, called for an inquiry but said the government was not responsible for a volcano in Iceland. |
| "I do think it's important to remember that the government has had to listen to professional advice on this, and I think it's pretty reprehensible for the Conservatives to be almost gleeful about the chaos that there has been," he said. | "I do think it's important to remember that the government has had to listen to professional advice on this, and I think it's pretty reprehensible for the Conservatives to be almost gleeful about the chaos that there has been," he said. |
| In other developments: | In other developments: |
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| Anyone concerned about the safety of a British national who is still stranded abroad can call a Foreign Office helpline on 020 7008 0000, or visit its website. | Anyone concerned about the safety of a British national who is still stranded abroad can call a Foreign Office helpline on 020 7008 0000, or visit its website. |
| Stranded Britons should contact their local embassy, high commission or consulate. | Stranded Britons should contact their local embassy, high commission or consulate. |
| Are you due to fly today? Have you made it to your destination? Or are you still stranded? Are you an airline staff member? Send us your comments. | Are you due to fly today? Have you made it to your destination? Or are you still stranded? Are you an airline staff member? Send us your comments. |
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