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BBC website crashes for an hour BBC website crashes for an hour
(about 1 hour later)
Technical problems with the BBC website saw a total outage of the news site, iPlayer and other web services yesterday.Technical problems with the BBC website saw a total outage of the news site, iPlayer and other web services yesterday.
The disruption lasted for around an hour on Tuesday evening.The disruption lasted for around an hour on Tuesday evening.
BBC bosses admitted that there had been a "major network problem" but no official explanation has yet been given. BBC bosses admitted that there had been a "major network problem" caused by multiple systems and their backups failing.
The outage set Twitter alight with angry fans questioning how such a breakdown happened.The outage set Twitter alight with angry fans questioning how such a breakdown happened.
It led to speculation that the site had been attacked, while others blamed cutbacks. It led to speculation that the site had been subject to a massive distributed denial of service (DDoS) attack.
Users trying to get on to the BBC website on Tuesday evening from around 11pm to midnight were confronted with an error message, showing the BBC's iconic test card. However the BBC said that, at this stage, there was no indication that the failure had been caused maliciously.
"It's not often we get a message from the BBC's technical support teams saying 'total outage of all BBC websites'," href="http://www.bbc.co.uk/blogs/theeditors/2011/03/technical_problems_3.html" >blogged Steve Herrmann, editor of the BBC news website. In an online posting, Richard Cooper, the BBC's controller of digital distribution wrote: "For the more technically minded, this was a failure in the systems that perform two functions.
"We haven't had a full technical debrief, but it's clear it was a major network problem," he added. "The first is the aggregation of network traffic from the BBC's hosting centres to the internet. The second is the announcement of 'routes' onto the internet that allows BBC Online to be 'found.'
"With both of these having failed, we really were down!"