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| Sony warns of almost 25 million extra user detail theft | Sony warns of almost 25 million extra user detail theft |
| (about 1 hour later) | |
| Sony has warned that almost 25 million extra gaming users may have had their personal details taken in a hacker attack. | Sony has warned that almost 25 million extra gaming users may have had their personal details taken in a hacker attack. |
| On Monday, it had taken the Sony Online Entertainment (SOE) service offline. | |
| Sony said the user data issue related to SOE and emerged as it was investigating the problems the company faced. | |
| Last week, Sony admitted that the personal details of 77m Playstation users may have been stolen by hackers. | |
| 'Cyber-attacks' | 'Cyber-attacks' |
| In a message to its customers, Sony said: "We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company." | In a message to its customers, Sony said: "We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company." |
| However, it added that "on 1 May we concluded that SOE account information may have been stolen". | However, it added that "on 1 May we concluded that SOE account information may have been stolen". |
| Sony was quoted by the Associated Press (AP) news agency as saying that the latest incident occurred on 16 and 17 April. | Sony was quoted by the Associated Press (AP) news agency as saying that the latest incident occurred on 16 and 17 April. |
| This was earlier than the larger Playstation user security breach. | This was earlier than the larger Playstation user security breach. |
| Sony said that during the most recently discovered security breach, details of non-US users were compromised. | Sony said that during the most recently discovered security breach, details of non-US users were compromised. |
| It explained that the direct debit details of almost 11,000 customers in Austria, Spain, the Netherlands and Germany were stolen, as were the credit or debit card details of some 13,000 non-US customers. | It explained that the direct debit details of almost 11,000 customers in Austria, Spain, the Netherlands and Germany were stolen, as were the credit or debit card details of some 13,000 non-US customers. |
| Broader investigation | Broader investigation |
| According to Sony, the information taken included names, addresses and passwords, as well as the numbers of the credit and debit cards, their expiry dates and security numbers. | According to Sony, the information taken included names, addresses and passwords, as well as the numbers of the credit and debit cards, their expiry dates and security numbers. |
| However, Sony added that the information was encrypted. | However, Sony added that the information was encrypted. |
| Spokeswoman Taina Rodriguez was quoted by AP as saying that there was no evidence as yet that the stolen information had been used for illicit financial gain. | Spokeswoman Taina Rodriguez was quoted by AP as saying that there was no evidence as yet that the stolen information had been used for illicit financial gain. |
| The suspension of SOE, which is based in San Diego, California, was announced in brief statement on its website, Station.com. | The suspension of SOE, which is based in San Diego, California, was announced in brief statement on its website, Station.com. |
| Multiplayer games including DC Universe and Facebook-based Fortune League were unavailable as a result. | Multiplayer games including DC Universe and Facebook-based Fortune League were unavailable as a result. |
| "We have had to take the SOE service down temporarily," the company said. | "We have had to take the SOE service down temporarily," the company said. |
| "In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately," it added. | "In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately," it added. |
| Powering up? | Powering up? |
| The company had previously said that it would get the Playstation network up-and-running again this week. | The company had previously said that it would get the Playstation network up-and-running again this week. |
| It said users would see a phased re-introduction of gaming, movie and music download services. | It said users would see a phased re-introduction of gaming, movie and music download services. |
| Playstation Network has been unavailable since 20 April. | Playstation Network has been unavailable since 20 April. |