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Amazon creates another 900 jobs in Edinburgh | Amazon creates another 900 jobs in Edinburgh |
(about 6 hours later) | |
Online retailer Amazon has announced its second major expansion in Scotland this year. | Online retailer Amazon has announced its second major expansion in Scotland this year. |
The company is to set up a customer services centre in Edinburgh, creating 500 permanent and 400 temporary jobs. | The company is to set up a customer services centre in Edinburgh, creating 500 permanent and 400 temporary jobs. |
The new centre will handle customer queries for the group and technical support for its e-book reader, Kindle, and its MP3 services. | The new centre will handle customer queries for the group and technical support for its e-book reader, Kindle, and its MP3 services. |
In January, Amazon announced 950 more full-time jobs in Dunfermline and Gourock. | In January, Amazon announced 950 more full-time jobs in Dunfermline and Gourock. |
Amazon is to get a grant of £1.8m from Scottish Enterprise to help train new staff and fit-out the Edinburgh centre, located at Waverley Gate, the former Post Office building in Waterloo Place. | |
The company said it had chosen Edinburgh because of the financial support from the enterprise body and the availability of a high-quality workforce. | The company said it had chosen Edinburgh because of the financial support from the enterprise body and the availability of a high-quality workforce. |
The new centre will open in August, a few months before Amazon's new fulfilment centre in Dunfermline. | The new centre will open in August, a few months before Amazon's new fulfilment centre in Dunfermline. |
That facility will replace a smaller plant at Glenrothes, also in Fife, and is the size of 14 football pitches. | That facility will replace a smaller plant at Glenrothes, also in Fife, and is the size of 14 football pitches. |
A growing business | A growing business |
First Minister Alex Salmond said: "Amazon has a substantial presence in Scotland and this announcement is testament to the quality, strength and skills of its Scottish workforce." | First Minister Alex Salmond said: "Amazon has a substantial presence in Scotland and this announcement is testament to the quality, strength and skills of its Scottish workforce." |
He added: "This announcement reinforces and supports our message that Scotland is an attractive and competitive destination for major global companies to invest and do business." | He added: "This announcement reinforces and supports our message that Scotland is an attractive and competitive destination for major global companies to invest and do business." |
Set up in 1998, Amazon offers a wide variety of products over the internet, including books, movies, music, PC and video games, software and electronics. | Set up in 1998, Amazon offers a wide variety of products over the internet, including books, movies, music, PC and video games, software and electronics. |
The firm also operates a a development centre in South Queensferry as well as its fulfilment centre in Gourock. | The firm also operates a a development centre in South Queensferry as well as its fulfilment centre in Gourock. |
Vice president of European operations at Amazon, Allan Lyall, said: "As our business continues to grow and we move into new areas like grocery, sports and clothing, our customer services support needs to expand as well. | Vice president of European operations at Amazon, Allan Lyall, said: "As our business continues to grow and we move into new areas like grocery, sports and clothing, our customer services support needs to expand as well. |
"Edinburgh is an outstanding location, providing us with access to a highly-skilled workforce who will help us to achieve the high standards of customer service that shoppers at Amazon.co.uk expect." | "Edinburgh is an outstanding location, providing us with access to a highly-skilled workforce who will help us to achieve the high standards of customer service that shoppers at Amazon.co.uk expect." |
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