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East Coast Main Line trains suffer major delays | East Coast Main Line trains suffer major delays |
(40 minutes later) | |
Thousands of rail passengers on the East Coast Main Line are facing major delays due to overhead wire problems. | Thousands of rail passengers on the East Coast Main Line are facing major delays due to overhead wire problems. |
Operator East Coast said no trains were running between Grantham, Lincolnshire, and Peterborough, Cambridgeshire, because four power lines were down. | Operator East Coast said no trains were running between Grantham, Lincolnshire, and Peterborough, Cambridgeshire, because four power lines were down. |
The company said delays were estimated at two hours and advised against travel that was not "absolutely necessary". | The company said delays were estimated at two hours and advised against travel that was not "absolutely necessary". |
It is affecting train services in both directions on the main line, between London Kings Cross and Aberdeen. | It is affecting train services in both directions on the main line, between London Kings Cross and Aberdeen. |
There are currently no replacement road services and there is no estimate about when a normal timetable will resume. | There are currently no replacement road services and there is no estimate about when a normal timetable will resume. |
London Kings Cross customers travelling beyond Peterborough can use alternative services from St Pancras or Euston. | London Kings Cross customers travelling beyond Peterborough can use alternative services from St Pancras or Euston. |
Platform 'chaos' | |
Other train operators will accept tickets from passengers affected, said government-run East Coast. | Other train operators will accept tickets from passengers affected, said government-run East Coast. |
Passenger Lucy Bannister - travelling from Brighton to Bradford - had been due to catch a service from Kings Cross. | |
She was directed to St Pancras, but said the platform was "chaos". She later managed to get on a Virgin train at Euston. | |
"I had to pay for an upgrade to first class because there were no seats or anywhere to stand in standard class," she said. | |
"People are standing in the aisles or sitting on suitcases - there are elderly people and children with nowhere to sit. | |
"There were so many people at Kings Cross and there was no information coming back to people, and the staff were really overwhelmed. | |
Line failure | |
"St Pancras was chaos with hundreds of people trying to get up to Sheffield on the East Midlands line. You couldn't get on the platform - you could hardly get off the escalator." | |
A spokeswoman for East Coast said: "There has been an overhead line failure around the Grantham area. Four lines are down, which means no trains are running between Grantham and Peterborough. | |
"Southbound services from Peterborough are fine. | "Southbound services from Peterborough are fine. |
"There is no current estimate for when a normal service will resume. We are advising customers not to travel unless absolutely necessary. | "There is no current estimate for when a normal service will resume. We are advising customers not to travel unless absolutely necessary. |
"Network Rail are on site dealing with the problem now." | "Network Rail are on site dealing with the problem now." |