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| Version 5 | Version 6 |
|---|---|
| Take That tickets: Police 'may investigate' complaints | Take That tickets: Police 'may investigate' complaints |
| (about 1 hour later) | |
| City of London Police are considering investigating claims that Take That fans have not received tickets bought online for the Progress Live tour. | City of London Police are considering investigating claims that Take That fans have not received tickets bought online for the Progress Live tour. |
| A force spokesman said they were looking at information from the National Fraud Intelligence Bureau. | A force spokesman said they were looking at information from the National Fraud Intelligence Bureau. |
| He said he could not confirm details on how many fans or gigs were involved but said police were analysing the claims. | He said he could not confirm details on how many fans or gigs were involved but said police were analysing the claims. |
| No-one from the site at the centre of the claims - ticketindex.net - was available for comment. | No-one from the site at the centre of the claims - ticketindex.net - was available for comment. |
| Consumer watchdog Safeconcerts.com also said fans had complained to it about tickets bought on the ticketindex.net website. | Consumer watchdog Safeconcerts.com also said fans had complained to it about tickets bought on the ticketindex.net website. |
| A total of 1.75m tickets have been sold for the tour, which sees the original five members of Take That together on tour for the first time since 1995. | A total of 1.75m tickets have been sold for the tour, which sees the original five members of Take That together on tour for the first time since 1995. |
| The band kicked off the 36-date tour in Sunderland on Saturday, performing to 54,000 fans at the Stadium of Light. | The band kicked off the 36-date tour in Sunderland on Saturday, performing to 54,000 fans at the Stadium of Light. |
| They will then play in Manchester, Cardiff, Dublin, Glasgow and Birmingham before moving on to Wembley Stadium in London. | They will then play in Manchester, Cardiff, Dublin, Glasgow and Birmingham before moving on to Wembley Stadium in London. |
| 'No control' | 'No control' |
| Emma Gittens, from Cheshire, paid £700 for seven tickets for the band's performance at Manchester's Eastlands stadium on Sunday, but has yet to receive them. | |
| Ms Gittens said: "I got an e-mail through a couple of days ago saying their allocation of tickets hadn't been successful and they had tried everything they could to get these tickets." | Ms Gittens said: "I got an e-mail through a couple of days ago saying their allocation of tickets hadn't been successful and they had tried everything they could to get these tickets." |
| She added: "I was told I would receive a refund that day but it is still not in my account." | She added: "I was told I would receive a refund that day but it is still not in my account." |
| Derren Nugent from Safeconcerts.com, whose website has scores of comments complaining about Ticket Index, said: "As far as we can see there are no controls in place, anyone can set up business as a secondary ticket seller - it's scary." | Derren Nugent from Safeconcerts.com, whose website has scores of comments complaining about Ticket Index, said: "As far as we can see there are no controls in place, anyone can set up business as a secondary ticket seller - it's scary." |
| More than 100 people who have posted on the Safeconcerts website have complained that they received e-mails from Ticket Index saying their allocation had not arrived. | More than 100 people who have posted on the Safeconcerts website have complained that they received e-mails from Ticket Index saying their allocation had not arrived. |
| Many say they have not received a refund. | Many say they have not received a refund. |
| One of the messages said: "(I) bought two tickets for Take That this Saturday at Manchester, as you will all know they haven't arrived. I have made over 100 calls to Ticket Index in the last two days but still haven't got through." | One of the messages said: "(I) bought two tickets for Take That this Saturday at Manchester, as you will all know they haven't arrived. I have made over 100 calls to Ticket Index in the last two days but still haven't got through." |
| Another added: "I thought I would cheer the girls up as our husbands would be fighting in Afghanistan whilst TT were touring… no-one is picking up the phone and I've e-mailed them stating if no tickets by next week I want a full refund." | Another added: "I thought I would cheer the girls up as our husbands would be fighting in Afghanistan whilst TT were touring… no-one is picking up the phone and I've e-mailed them stating if no tickets by next week I want a full refund." |
| The City of London Police said anyone who thinks they may have been affected by a ticketing or other scam should contact Action Fraud. | The City of London Police said anyone who thinks they may have been affected by a ticketing or other scam should contact Action Fraud. |