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| Review for BBC phone-in contests | |
| (30 minutes later) | |
| The BBC Trust has ordered a review of how the BBC uses premium rate phone lines after "serious errors of judgment" on two television shows. | The BBC Trust has ordered a review of how the BBC uses premium rate phone lines after "serious errors of judgment" on two television shows. |
| In March, the BBC apologised for faking the results of a competition on Blue Peter after a technical problem meant callers could not get through. | In March, the BBC apologised for faking the results of a competition on Blue Peter after a technical problem meant callers could not get through. |
| Saturday Kitchen was criticised for not being clear a show was pre-recorded. | Saturday Kitchen was criticised for not being clear a show was pre-recorded. |
| The Trust accepted action was taken by the BBC but felt an independent review would help restore public confidence. | The Trust accepted action was taken by the BBC but felt an independent review would help restore public confidence. |
| An internal report from the BBC's director general found that while the vast majority of shows had used premium rate lines correctly, the exceptions had fallen "seriously" short of standards expected of the corporation. | |
| 'Loose scripting' | |
| This report was particularly concerned that the problems on Blue Peter were not referred to more senior management. | |
| It noted that the programme's editor had since moved to another role and extra training made available to staff. | |
| The mistakes on Saturday Kitchen were blamed on "loose scripting" and rules on approving scripts had been tightened. | |
| The wider review of 98 programmes found no serious problems and no malicious intent in any procedures. | |
| Competitions suspended | |
| However, a new system of guidelines to make sure any quizzes are appropriate and genuinely challenging is being put in place. | |
| And all "live" telephone competitions where a winner is selected within a half-hour show have been suspended. | |
| BBC Trust chairman Sir Michael Lyons the Blue Peter errors were particularly serious. | |
| "These grave mistakes were compounded by serious errors of judgment in not referring the matter to senior management," he said. |