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Leonardo: National Gallery to act over ticket resales | Leonardo: National Gallery to act over ticket resales |
(about 2 hours later) | |
By Fiona Bailey Arts reporter, BBC News | By Fiona Bailey Arts reporter, BBC News |
The National Gallery in London is to take action against the resale of tickets for its "blockbuster" Leonardo da Vinci exhibition. | The National Gallery in London is to take action against the resale of tickets for its "blockbuster" Leonardo da Vinci exhibition. |
The gallery said tickets that have been resold will be cancelled without refund and holders refused admission. | The gallery said tickets that have been resold will be cancelled without refund and holders refused admission. |
The £16 exhibition tickets are now being resold on eBay and Viagogo for up to £400. | The £16 exhibition tickets are now being resold on eBay and Viagogo for up to £400. |
"We are obviously very disappointed at the resale of these tickets for profit," a spokeswoman said. | "We are obviously very disappointed at the resale of these tickets for profit," a spokeswoman said. |
"The resale of tickets for the Leonardo da Vinci exhibition is against the terms and conditions of their sale and this information is printed on the tickets. | "The resale of tickets for the Leonardo da Vinci exhibition is against the terms and conditions of their sale and this information is printed on the tickets. |
"Our website clearly states: 'Tickets that have been resold will be cancelled without refund and admission will be refused to the bearer.'" | "Our website clearly states: 'Tickets that have been resold will be cancelled without refund and admission will be refused to the bearer.'" |
The spokeswoman said the gallery was contacting companies and websites that were accommodating ticket resales, requesting that they "stop immediately". | The spokeswoman said the gallery was contacting companies and websites that were accommodating ticket resales, requesting that they "stop immediately". |
She declined to comment on which methods were being used to identify resold tickets, but said it was the first time the gallery had taken such measures. | |
Ed Parkinson, director of Viagogo, described demand for the tickets as "unprecedented". | Ed Parkinson, director of Viagogo, described demand for the tickets as "unprecedented". |
He said: "Terms and conditions that aim to prevent people reselling tickets are unfair - if someone has paid for a ticket they can no longer use, they have the right to recoup their cost." | He said: "Terms and conditions that aim to prevent people reselling tickets are unfair - if someone has paid for a ticket they can no longer use, they have the right to recoup their cost." |
'Hottest ticket' | 'Hottest ticket' |
Leonardo: Painter at the Court of Milan focuses on the artist's formative years as a court artist in the 1480s and 1490s and runs until 5 February. | Leonardo: Painter at the Court of Milan focuses on the artist's formative years as a court artist in the 1480s and 1490s and runs until 5 February. |
Crowds of people turned out for the opening on 9 November. | Crowds of people turned out for the opening on 9 November. |
It is thought to be the most complete display of the artist's work ever shown and features seven paintings which have never been seen in public before. | It is thought to be the most complete display of the artist's work ever shown and features seven paintings which have never been seen in public before. |
Critics have showered praise on the exhibition, with the Daily Telegraph's Richard Dorment calling it "the hottest ticket in town". | Critics have showered praise on the exhibition, with the Daily Telegraph's Richard Dorment calling it "the hottest ticket in town". |
Ticket reselling for exhibitions, concerts and festivals has become common practice in recent years. | Ticket reselling for exhibitions, concerts and festivals has become common practice in recent years. |
However, a spokesman from the Department for Culture Media and Sport said there were no plans to tackle the issue at this current time. | However, a spokesman from the Department for Culture Media and Sport said there were no plans to tackle the issue at this current time. |
"Under the previous government a DCMS select committee report found no public consensus to clamp down on secondary ticketing. | "Under the previous government a DCMS select committee report found no public consensus to clamp down on secondary ticketing. |
"The current government maintains that position and there are no plans to to look at it again." | "The current government maintains that position and there are no plans to to look at it again." |