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| Version 1 | Version 2 |
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| Harrogate loses electricity after substation fire | Harrogate loses electricity after substation fire |
| (about 17 hours later) | |
| More than 16,000 homes and business were without power for six hours after a fire at a substation in Harrogate. | |
| Large parts of the North Yorkshire town lost electricity after the fire in Stonebeck Avenue, on the Jennyfields Estate, at about 13:30 GMT on Saturday. | |
| Power had been restored fully in the town by 19:30 GMT. | |
| The power cut forced businesses in the town centre to close early on what was expected to be one of the busiest shopping days of the year. | |
| Large numbers of people complained about the problem on Twitter, with some saying shops had been plunged into darkness as they tried to do their Christmas shopping. | |
| North Yorkshire Fire and Rescue Service was called to deal with the substation fire. | |
| A spokesman said crews had also dealt with several fire alarms falsely triggered by the power cut and had freed people from three lifts. | |
| John Barnett, Northern Powergrid's director of customer operations, said: "We sincerely apologise to all customers affected by [Saturday's] power cut and for the inconvenience that was caused in parts of Harrogate town centre. | |
| "Situations of this type are very rare and I can confirm that the power situation has now been stabilised, and the service should be normal through the remainder of the weekend." |