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Missed flight insurance introduced for easyJet passengers Missed flight insurance introduced for easyJet passengers
(about 2 hours later)
An insurance policy that offers a payout if you miss your flight has gone on sale to passengers using easyJet.An insurance policy that offers a payout if you miss your flight has gone on sale to passengers using easyJet.
Missed flight cover is being offered by a company called No Exclusions in association with insurer Mondial Assistance. Trials have been taking place with easyJet since mid-May and discussions are taking place with other airlines that could lead to the scheme being more widely available.Missed flight cover is being offered by a company called No Exclusions in association with insurer Mondial Assistance. Trials have been taking place with easyJet since mid-May and discussions are taking place with other airlines that could lead to the scheme being more widely available.
The policy enables an airline passenger who misses a flight to continue their journey, with an immediate option (at the airport) of a new ticket on the next available flight at no additional cost, or the choice of a full flight refund.The policy enables an airline passenger who misses a flight to continue their journey, with an immediate option (at the airport) of a new ticket on the next available flight at no additional cost, or the choice of a full flight refund.
Policyholders can claim for a delay for any reason – alarm clock failure, bad weather, traffic jams or delays through security for example – with no proof required. You will not be covered if you simply did not leave enough time to get to the airport, however.Policyholders can claim for a delay for any reason – alarm clock failure, bad weather, traffic jams or delays through security for example – with no proof required. You will not be covered if you simply did not leave enough time to get to the airport, however.
This type of cover is not a substitute for travel insurance, which can offer passengers medical, personal effects and other important trip protection.This type of cover is not a substitute for travel insurance, which can offer passengers medical, personal effects and other important trip protection.
Although there are some types of cover already on the market, they are quite limited in scope.Although there are some types of cover already on the market, they are quite limited in scope.
Missed departure cover pays your extra expenses if you miss your plane and have to make other arrangements to get to your holiday destination that cost you extra. But it is less common to be covered because your own mode of transport breaks down or because you are involved in an accident.Missed departure cover pays your extra expenses if you miss your plane and have to make other arrangements to get to your holiday destination that cost you extra. But it is less common to be covered because your own mode of transport breaks down or because you are involved in an accident.
The company says its new policy "challenges the traditional culture of insurance and uniquely contains no exclusions or excesses. As our name implies, we don't believe in small print."The company says its new policy "challenges the traditional culture of insurance and uniquely contains no exclusions or excesses. As our name implies, we don't believe in small print."
Instead, it has just three terms and conditions: the passenger must: (1) arrive at the airport to register the claim no more than four hours after the flight's scheduled departure; (2) be fit to fly – as in the airline's conditions; (3) register the claim at the sales desk before they leave the airport.Instead, it has just three terms and conditions: the passenger must: (1) arrive at the airport to register the claim no more than four hours after the flight's scheduled departure; (2) be fit to fly – as in the airline's conditions; (3) register the claim at the sales desk before they leave the airport.
The policy also covers the cost of any flight-related services such as reserved seating, speedy boarding, hold luggage, credit card and booking fees. Missed flight cover costs £7.50 per single flight or £9.50 return, alongside a flight booking on easyJet.com.The policy also covers the cost of any flight-related services such as reserved seating, speedy boarding, hold luggage, credit card and booking fees. Missed flight cover costs £7.50 per single flight or £9.50 return, alongside a flight booking on easyJet.com.
Andrew Lothian, chief executive officer of No Exclusions, said: "We believe it provides an innovative and effective solution to a proven passenger concern and are confident that uptake will prove popular."Andrew Lothian, chief executive officer of No Exclusions, said: "We believe it provides an innovative and effective solution to a proven passenger concern and are confident that uptake will prove popular."
Bob Atkinson of the comparison website Travel Supermarket said the policy was interesting but warned holidaymakers to be careful not to duplicate their cover.Bob Atkinson of the comparison website Travel Supermarket said the policy was interesting but warned holidaymakers to be careful not to duplicate their cover.
"If you've got a travel insurance policy you should check that before you buy this policy as most decent policies – the silver and gold type ones – do include missed flight cover," he said."If you've got a travel insurance policy you should check that before you buy this policy as most decent policies – the silver and gold type ones – do include missed flight cover," he said.
Atkinson said someone holidaying for a weekend would probably be able to buy full travel insurance, including this cover for less than £10, which would make that a better buy. This kind of missed flight cover will typically offer a payout if you miss you departure because of problems with public transport or some other issue beyond your control.
Atkinson said someone holidaying for a weekend would probably be able to buy full travel insurance, including missed flights that were not the policyholder's fault, which would make that a better buy.