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NHS staff 'felt pressure' to meet waiting times targets NHS staff 'felt pressure' to meet waiting times targets
(35 minutes later)
Some NHS staff in Scotland said they felt under pressure to say patients were "unavailable" for appointments in order to meet waiting times targets.Some NHS staff in Scotland said they felt under pressure to say patients were "unavailable" for appointments in order to meet waiting times targets.
The finding appeared in an NHS Tayside report sparked by allegations of fiddled waiting times figures.The finding appeared in an NHS Tayside report sparked by allegations of fiddled waiting times figures.
All 14 Scottish health boards had been asked to review their practices in light of the accusations.All 14 Scottish health boards had been asked to review their practices in light of the accusations.
NHS Tayside has apologised, adding it had put controls in place to ensure such practices had been eradicated.NHS Tayside has apologised, adding it had put controls in place to ensure such practices had been eradicated.
It has also allowed two members of staff who had been suspended to return to work.
Health Secretary Alex Neil is due to make a statement to MSPs about the findings in the reports.Health Secretary Alex Neil is due to make a statement to MSPs about the findings in the reports.
NHS Lothian had already been criticised after it emerged in October that it had removed patients from the 18-week waiting list when they refused to travel to England for treatment.NHS Lothian had already been criticised after it emerged in October that it had removed patients from the 18-week waiting list when they refused to travel to England for treatment.
Some patients were referred to Northumberland for treatment, but when they declined to go, they were marked as "unavailable for social reasons" and not included on the waiting list. Some patients were referred to Northumberland but, when they declined to go, they were marked as "unavailable for social reasons" and not included on the waiting list.
After publishing its report, NHS Tayside said it was disappointed that "unacceptable practices" had been identified in a "small area" of waiting times management.
A spokesman said: "We very much regret that this has happened, apologise to patients and reassure them that we have put controls in place to ensure these practices have been eradicated.
"Patients are our priority and, therefore, as soon as we were alerted to a potential issue by our internal auditors, we immediately carried out an in-depth review of the patients involved.
"We can reassure the public that all patients have already been treated or are on the appropriate care pathway and undergoing treatment."
He added that the board's internal audit - which looked at a sample of statistics - found no evidence of "deliberate instructions" being given to members of staff regarding the "inappropriate use of waiting times codes".
NHS Lanarkshire also admitted using the "unavailability" classification incorrectly.
But it stated that wrong usage was based on "misunderstandings" rather than any "deliberate manipulation".
It added that staff had not reported feeling under pressure to hide breaches or to manipulate data.