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'Sudden peak' blamed for 11 ambulances queue at Morriston Hospital 'Sharp demand peak' blamed for 11 ambulances queue at Morriston Hospital
(about 1 hour later)
A queue of 11 ambulances at Swansea's Morriston Hospital was due to a sudden peak in demand, say managers. A queue of 11 ambulances at Swansea's Morriston Hospital was due to a "sharp, temporary peak in demand," say managers.
A new triage unit has opened at the hospital and it is more common to see two ambulances waiting, said Abertawe Bro Morgannwg University Health Board. Two ambulances had been waiting outside on Tuesday morning but nine more arrived within an hour, said Abertawe Bro Morgannwg University Health Board.
However, medics had to assess patients in the waiting vehicles due to the sudden increase in arrivals on Tuesday. By the afternoon there were three ambulances outside with no patients waiting inside them.
"It's not often we get so many ambulances in one go," said a health board spokeswoman. Patients were reminded that A&E was for serious cases only.
"It's not a situation of ambulances stacking for hours." "There can sometimes be sudden peaks in demand for services, and staff do their best to deal with patients as quickly as possible, according to their clinical need," said a health board spokeswoman.
"Morriston A&E is a busy department generally and we would remind people to only use it if they have a serious illness or injury and to consider other options for care, including their GPs and the minor injury units for less serious complaints."