This article is from the source 'guardian' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at http://www.guardian.co.uk/world/2013/mar/15/carnival-cruise-liner-technical-issues
The article has changed 8 times. There is an RSS feed of changes available.
| Version 2 | Version 3 |
|---|---|
| Another Carnival Cruise liner heads back to port with 'technical issue' | Another Carnival Cruise liner heads back to port with 'technical issue' |
| (about 1 month later) | |
| Yet another Carnival cruise ship has run into difficulty with a technical fault, forcing passengers to endure a slow-go sail back to the US rather than a stop off in the Cayman Islands. | Yet another Carnival cruise ship has run into difficulty with a technical fault, forcing passengers to endure a slow-go sail back to the US rather than a stop off in the Cayman Islands. |
| The Carnival Legend had been on a seven-day Caribbean cruise when it encounters problems that affected its travelling speed. It is still due to reach its destination in Tampa, Florida, this Sunday on time. But it means that a high-point of the return journey – a trip to Grand Cayman on Friday – was abandoned. | The Carnival Legend had been on a seven-day Caribbean cruise when it encounters problems that affected its travelling speed. It is still due to reach its destination in Tampa, Florida, this Sunday on time. But it means that a high-point of the return journey – a trip to Grand Cayman on Friday – was abandoned. |
| Holidaymakers, who have been offered a $100 refund for missing out on the stop-over, are less than pleased. "Passengers are really pissed off," Rob Bonenfant told CNN in an email from the Legend. | Holidaymakers, who have been offered a $100 refund for missing out on the stop-over, are less than pleased. "Passengers are really pissed off," Rob Bonenfant told CNN in an email from the Legend. |
| He added: "Mood on the ship is getting worse among passengers, captain is giving limited information." | He added: "Mood on the ship is getting worse among passengers, captain is giving limited information." |
| Those affected are the latest in a string of Carnival cruise-goers to be left feeling aggrieved. Over the last month four ships operated by Carnival have run into difficulties. | Those affected are the latest in a string of Carnival cruise-goers to be left feeling aggrieved. Over the last month four ships operated by Carnival have run into difficulties. |
| Yesterday it emerged that a "technical fault" had led to passengers on the Carnival Dream being stranded for four days. | Yesterday it emerged that a "technical fault" had led to passengers on the Carnival Dream being stranded for four days. |
| A malfunction had occurred in the emergency diesel generator, a company spokesman confirmed, leaving the ship stricken in a dock at St Maarten in the Caribbean. | A malfunction had occurred in the emergency diesel generator, a company spokesman confirmed, leaving the ship stricken in a dock at St Maarten in the Caribbean. |
| In a statement, Carnival acknowledged that as a result "there were periodic interruptions to elevators and restroom services for a few hours". | In a statement, Carnival acknowledged that as a result "there were periodic interruptions to elevators and restroom services for a few hours". |
| Gregg Stark, on the ship alongside his wife and two young children, gave CNN a more graphic take on what had occurred on the Dream: "There's human waste all over the floor in some of the bathrooms and they're overflowing." | Gregg Stark, on the ship alongside his wife and two young children, gave CNN a more graphic take on what had occurred on the Dream: "There's human waste all over the floor in some of the bathrooms and they're overflowing." |
| That came a few days after the Carnival Elation required assistance from a tugboat after getting into trouble while cruising down the Mississippi river. | That came a few days after the Carnival Elation required assistance from a tugboat after getting into trouble while cruising down the Mississippi river. |
| But the hardships forced upon passengers on the Elation, Dream and now Legend are somewhat less than those of the Carnival Triumph in February. A fire in the engine room disabled the cruise ship, leaving more than 3,000 passengers and 1,000 crew members in squalid conditions and no working toilets or washing facilities for four days. | But the hardships forced upon passengers on the Elation, Dream and now Legend are somewhat less than those of the Carnival Triumph in February. A fire in the engine room disabled the cruise ship, leaving more than 3,000 passengers and 1,000 crew members in squalid conditions and no working toilets or washing facilities for four days. |
| A class action lawsuit has since been filed against the company by representatives of the Triumph passengers. | A class action lawsuit has since been filed against the company by representatives of the Triumph passengers. |
| The latest difficulty to hit one of its ships occurred on the last leg of a Caribbean cruise. The Legend completed scheduled stops in Mexico and Honduras before the technical fault hit. A spokesman for Carnival said the ship's safety systems and hotel services were functioning normally. But reduced sailing speed curtailed its itinerary, leading to an early departure back to its home port in the US. | The latest difficulty to hit one of its ships occurred on the last leg of a Caribbean cruise. The Legend completed scheduled stops in Mexico and Honduras before the technical fault hit. A spokesman for Carnival said the ship's safety systems and hotel services were functioning normally. But reduced sailing speed curtailed its itinerary, leading to an early departure back to its home port in the US. |
| A company spokesman explained that alongside the $100 reimbursement, passengers would receive a future Carnival cruise at half-price. | A company spokesman explained that alongside the $100 reimbursement, passengers would receive a future Carnival cruise at half-price. |
| In a call to Wall Street analysts, Carnival chief financial officer David Bernstein said he was "hopeful" that the Legend would be back to business as usual by next week. | In a call to Wall Street analysts, Carnival chief financial officer David Bernstein said he was "hopeful" that the Legend would be back to business as usual by next week. |
| Nonetheless, the company was forced to lower its profit and revenue predictions Friday partly as a result of its recent problems. | Nonetheless, the company was forced to lower its profit and revenue predictions Friday partly as a result of its recent problems. |
| In December, prior to the media focus on passenger woes, Carnival said it expected a revenue bump in 2013 of between 1% and 2%. But it now predicts company income to be flat. | In December, prior to the media focus on passenger woes, Carnival said it expected a revenue bump in 2013 of between 1% and 2%. But it now predicts company income to be flat. |
| Our editors' picks for the day's top news and commentary delivered to your inbox each morning. | |
| Our editors' picks for the day's top news and commentary delivered to your inbox each morning. Enter your email address to subscribe. |