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Is the NHS really over-managed? | Is the NHS really over-managed? |
(8 days later) | |
It has become fashionable to bash NHS managers. | It has become fashionable to bash NHS managers. |
In fact, it is a common joke within the profession that you are better off saying you are an estate agent than health manager. | In fact, it is a common joke within the profession that you are better off saying you are an estate agent than health manager. |
It is easy to understand why. | It is easy to understand why. |
Ministers have been quick to criticise the "pen-pushing culture" in the NHS with both current Health Secretary Jeremy Hunt and his predecessor Andrew Lansley promising to reduce bureaucracy in the NHS. | Ministers have been quick to criticise the "pen-pushing culture" in the NHS with both current Health Secretary Jeremy Hunt and his predecessor Andrew Lansley promising to reduce bureaucracy in the NHS. |
The number of managers in the health service has already been cut by nearly 7,000 in the last three years and now stands at 35,650 in England. | The number of managers in the health service has already been cut by nearly 7,000 in the last three years and now stands at 35,650 in England. |
But in the rush to tackle the "problem" has it been properly considered whether management and leadership in the NHS actually needs sorting out? | But in the rush to tackle the "problem" has it been properly considered whether management and leadership in the NHS actually needs sorting out? |
Research to be published later this summer by the Chartered Management Institute shines an interesting light on the issue. | Research to be published later this summer by the Chartered Management Institute shines an interesting light on the issue. |
The work has found the NHS has a poor record in investing in its managers. | The work has found the NHS has a poor record in investing in its managers. |
Compared to other parts of the public sector, it spends nearly 30% less on training its leaders, the research suggests. | |
The CMI goes on to argue that this is misguided as good management leads to an engaged workforce that is more productive and provides better care. | The CMI goes on to argue that this is misguided as good management leads to an engaged workforce that is more productive and provides better care. |
Ian Reynolds, the chairman of Kingston Hospital, who has been crunching the figures for the CMI, is clear. | Ian Reynolds, the chairman of Kingston Hospital, who has been crunching the figures for the CMI, is clear. |
"It may be unfashionable to say so, but overall the NHS is under-managed." | "It may be unfashionable to say so, but overall the NHS is under-managed." |
Dean Royles, director of NHS Employers, agrees managers have been unfairly targeted. | Dean Royles, director of NHS Employers, agrees managers have been unfairly targeted. |
While acknowledging the failure in management over the Stafford Hospital scandal had been "deeply embarrassing", he also believes good managers are a force for good. | While acknowledging the failure in management over the Stafford Hospital scandal had been "deeply embarrassing", he also believes good managers are a force for good. |
"We know if we have engaging managers we have an engaged workforce. These staff are more likely to be committed, work well as a team and go that extra mile for patients," he says. | "We know if we have engaging managers we have an engaged workforce. These staff are more likely to be committed, work well as a team and go that extra mile for patients," he says. |