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Kerry Katona payday loan ad banned for being irresponsible | Kerry Katona payday loan ad banned for being irresponsible |
(5 months later) | |
A TV campaign fronted by former bankrupt Kerry Katona offering payday loans with the strapline "fast cash for fast lives" has been banned for being irresponsible. | A TV campaign fronted by former bankrupt Kerry Katona offering payday loans with the strapline "fast cash for fast lives" has been banned for being irresponsible. |
The reality TV star, who refers to her "money troubles" in the TV ad for Cash Lady, was declared bankrupt in 2008 after failing to pay a tax bill. | The reality TV star, who refers to her "money troubles" in the TV ad for Cash Lady, was declared bankrupt in 2008 after failing to pay a tax bill. |
"We've all had money troubles at some point, I know I have," says Katona in the TV ad. "You could see your bank and fill in loads of forms, but is there an easier way to get a loan ... it's dead fast too. Fast cash for fast lives." | "We've all had money troubles at some point, I know I have," says Katona in the TV ad. "You could see your bank and fill in loads of forms, but is there an easier way to get a loan ... it's dead fast too. Fast cash for fast lives." |
Cash Lady offers loans of up to £300 a month with an annual percentage rate of 2,760%. | Cash Lady offers loans of up to £300 a month with an annual percentage rate of 2,760%. |
The appearance of the former Atomic Kitten singer in the TV ads has sparked critcism since they debuted in January. | The appearance of the former Atomic Kitten singer in the TV ads has sparked critcism since they debuted in January. |
The Advertising Standards Authority received about 30 complaints that the ad was irresponsible because it focused on Katona's earlier financial problems and encouraged people facing hardship to borrow money. | The Advertising Standards Authority received about 30 complaints that the ad was irresponsible because it focused on Katona's earlier financial problems and encouraged people facing hardship to borrow money. |
Parent company PDB UK said that Katona was chosen precisely because she has had money problems, as customers would be able to "relate to her". | Parent company PDB UK said that Katona was chosen precisely because she has had money problems, as customers would be able to "relate to her". |
It said the ad was not irresponsible as it did not make a direct reference to her bankruptcy. | It said the ad was not irresponsible as it did not make a direct reference to her bankruptcy. |
The company added that its "fast cash for fast lives" strapline referred to the more convenient, flexible service it offered to people with busy lives compared with visiting a bank for a loan. | The company added that its "fast cash for fast lives" strapline referred to the more convenient, flexible service it offered to people with busy lives compared with visiting a bank for a loan. |
The ASA said that viewers familiar with Katona would have been well aware of her "widely publicised" bankruptcy. | The ASA said that viewers familiar with Katona would have been well aware of her "widely publicised" bankruptcy. |
Some viewers with financial problems, and perhaps restricted access to credit, may have inferred from Katona's advice that a payday loan was advisable, the regulator added. | Some viewers with financial problems, and perhaps restricted access to credit, may have inferred from Katona's advice that a payday loan was advisable, the regulator added. |
The advertising watchdog also said that in light of the celebrity-themed status of the ad some viewers would think that the "fast cash for fast lives" strapline meant that payday loans would help fund a high-flying lifestyle. | The advertising watchdog also said that in light of the celebrity-themed status of the ad some viewers would think that the "fast cash for fast lives" strapline meant that payday loans would help fund a high-flying lifestyle. |
The ASA banned the ad on the grounds that it was irresponsible, misleading and failed rules on social responsibility. | The ASA banned the ad on the grounds that it was irresponsible, misleading and failed rules on social responsibility. |
"We considered that references to [Kerry Katona's] financial problems alongside the presentation of the ad more generally had the potential to encourage vulnerable viewers with financial problems and/or restricted credit from seeking to resolve them through the payday loan service and concluded that the ad was therefore irresponsible." | "We considered that references to [Kerry Katona's] financial problems alongside the presentation of the ad more generally had the potential to encourage vulnerable viewers with financial problems and/or restricted credit from seeking to resolve them through the payday loan service and concluded that the ad was therefore irresponsible." |
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