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What we can learn from Ingrid Loyau-Kennet's grace under pressure What we can learn from Ingrid Loyau-Kennet's grace under pressure
(4 months later)
At the scene of Wednesday's killing in Woolwich, Ingrid Loyau-Kennet got off a bus and spoke to the two killers, seemingly concerned only to keep them calm and stop them hurting anybody else. In photographs taken by other witnesses, we see her standing just a few feet away from a man holding a huge knife. Later, in an interview, she said she wasn't scared because the men didn't seem to be drunk or on drugs, but appeared extremely normal. They wanted to speak, so she let them. When her bus started to move off, she asked if there was anything she could do before politely taking leave. She then calmed the people on the bus, some of whom had, understandably, become hysterical.At the scene of Wednesday's killing in Woolwich, Ingrid Loyau-Kennet got off a bus and spoke to the two killers, seemingly concerned only to keep them calm and stop them hurting anybody else. In photographs taken by other witnesses, we see her standing just a few feet away from a man holding a huge knife. Later, in an interview, she said she wasn't scared because the men didn't seem to be drunk or on drugs, but appeared extremely normal. They wanted to speak, so she let them. When her bus started to move off, she asked if there was anything she could do before politely taking leave. She then calmed the people on the bus, some of whom had, understandably, become hysterical.
Loyau-Kennet's only formal preparation for this moment seems to have been a course in first aid for her work as a Brownie leader. Still, she was somehow instinctively able to perform the task of an experienced hostage negotiator, even delicately asking one of the killers if he wanted to give her "what he was holding in his hand"– phrased in less discreet terms, a blood-soaked cleaver. In those few minutes Loyau-Kennet showed something like a super-human fortitude and presence of mind. To many of us, what she did may seem unthinkable. She somehow managed to draw on huge inner reserves of courage, to pull together a lucid understanding of the situation, and to act accordingly. Although, in clinical work, one often hears of people's surprisingly equanimous reactions to catastrophe, Loyau-Kennet's behaviour is striking because of the way in which it may have influenced the unfolding of events.Loyau-Kennet's only formal preparation for this moment seems to have been a course in first aid for her work as a Brownie leader. Still, she was somehow instinctively able to perform the task of an experienced hostage negotiator, even delicately asking one of the killers if he wanted to give her "what he was holding in his hand"– phrased in less discreet terms, a blood-soaked cleaver. In those few minutes Loyau-Kennet showed something like a super-human fortitude and presence of mind. To many of us, what she did may seem unthinkable. She somehow managed to draw on huge inner reserves of courage, to pull together a lucid understanding of the situation, and to act accordingly. Although, in clinical work, one often hears of people's surprisingly equanimous reactions to catastrophe, Loyau-Kennet's behaviour is striking because of the way in which it may have influenced the unfolding of events.
One of the most extraordinary aspects of yesterday's attack was perhaps the behaviour of everyone involved. The two killers didn't run away from the scene but stayed to explain themselves to anyone who would listen. One of them even apologised for exposing passersby to such horror. Witnesses later spoke to news cameras with a kind of numbed perplexity. The murder was presented to them as the logical outcome of an unjust situation, not as a bloodthirsty attack. The witnesses themselves apparently weren't in any danger at the time – although the assault wasn't necessarily over. The two men let everyone know that they planned to kill police who arrived at the scene. If the onlookers had in any way seemed to side with the law, they may very well have found themselves in trouble. Loyau-Kennet knew better than to show allegiance with the dead or dying soldier by tending to his body. She simply continued to treat the killers as human beings, even showing them kindness.One of the most extraordinary aspects of yesterday's attack was perhaps the behaviour of everyone involved. The two killers didn't run away from the scene but stayed to explain themselves to anyone who would listen. One of them even apologised for exposing passersby to such horror. Witnesses later spoke to news cameras with a kind of numbed perplexity. The murder was presented to them as the logical outcome of an unjust situation, not as a bloodthirsty attack. The witnesses themselves apparently weren't in any danger at the time – although the assault wasn't necessarily over. The two men let everyone know that they planned to kill police who arrived at the scene. If the onlookers had in any way seemed to side with the law, they may very well have found themselves in trouble. Loyau-Kennet knew better than to show allegiance with the dead or dying soldier by tending to his body. She simply continued to treat the killers as human beings, even showing them kindness.
Hollywood films are full of scenes of heroism in extreme circumstances. We are fed endless representations of brave people doing the right thing. But something about the events in Woolwich doesn't fit the Hollywood pattern. First, the murderers are too civil, too "normal", not nearly furtive enough. And secondly, the witnesses appear to be affected by this matter-of-factness. Instead of panicking and running away they stay to speak, listen and even make films.Hollywood films are full of scenes of heroism in extreme circumstances. We are fed endless representations of brave people doing the right thing. But something about the events in Woolwich doesn't fit the Hollywood pattern. First, the murderers are too civil, too "normal", not nearly furtive enough. And secondly, the witnesses appear to be affected by this matter-of-factness. Instead of panicking and running away they stay to speak, listen and even make films.
Of course, it's impossible to know how one would respond to such an unprecedented situation, but it would seem that the normal reaction to a man holding a bloodied weapon is to escape at speed. This is precisely what didn't happen yesterday. This must be, in part, because of the highly unusual stance taken by the killers, but also perhaps because of the exceptional nature of some of the people who happened to be there at the time. Rather than the macho, hyper-trained, lean-jawed heroes relentlessly dished up by Hollywood, we saw an exceptionally humane middle-aged mother act in a way that may very well have prevented further tragedy.Of course, it's impossible to know how one would respond to such an unprecedented situation, but it would seem that the normal reaction to a man holding a bloodied weapon is to escape at speed. This is precisely what didn't happen yesterday. This must be, in part, because of the highly unusual stance taken by the killers, but also perhaps because of the exceptional nature of some of the people who happened to be there at the time. Rather than the macho, hyper-trained, lean-jawed heroes relentlessly dished up by Hollywood, we saw an exceptionally humane middle-aged mother act in a way that may very well have prevented further tragedy.
In terms of dealing with conflict, and limiting catastrophe in real-time, perhaps Ingrid Loyau-Kennet's behaviour can teach us a great deal. By acting with phenomenal generosity, grace and understanding, she seems to have helped to contain a situation that may easily have spun out of control. If only politicians and military leaders the world over could be so intelligent and careful.
• Comments have been removed for legal reasons
In terms of dealing with conflict, and limiting catastrophe in real-time, perhaps Ingrid Loyau-Kennet's behaviour can teach us a great deal. By acting with phenomenal generosity, grace and understanding, she seems to have helped to contain a situation that may easily have spun out of control. If only politicians and military leaders the world over could be so intelligent and careful.
• Comments have been removed for legal reasons
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