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PlayStation 3 update causing console fault, Sony confirms | PlayStation 3 update causing console fault, Sony confirms |
(about 3 hours later) | |
Sony has pulled an upgrade to its PlayStation 3 after it caused some users' machines to stop working. | Sony has pulled an upgrade to its PlayStation 3 after it caused some users' machines to stop working. |
The 4.45 system software, released on Tuesday, causes the console's on-screen navigation to disappear. | The 4.45 system software, released on Tuesday, causes the console's on-screen navigation to disappear. |
Sony told BBC News it was investigating cause of the issue, which had affected a "small number" of machines globally. | Sony told BBC News it was investigating cause of the issue, which had affected a "small number" of machines globally. |
Users should await further instructions and a downloadable system update rather than try to fix the issue, it added. "We apologise for the inconvenience." | Users should await further instructions and a downloadable system update rather than try to fix the issue, it added. "We apologise for the inconvenience." |
Disgruntled users have taken to message boards to discuss the problem. | Disgruntled users have taken to message boards to discuss the problem. |
"You'd think they test these things out, right?" wrote one. | |
The issue presents something of a public-relations blip in the week following a strong showing at games industry event E3. | The issue presents something of a public-relations blip in the week following a strong showing at games industry event E3. |
Sony was widely regarded as having "won" the show - its presentation showed a PlayStation 4 console that will be $100 or £100 cheaper than its rival, Microsoft's Xbox One. | Sony was widely regarded as having "won" the show - its presentation showed a PlayStation 4 console that will be $100 or £100 cheaper than its rival, Microsoft's Xbox One. |
Both consoles are due on sale before Christmas. | Both consoles are due on sale before Christmas. |
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