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Train punctuality 'improves 30%' Train punctuality 'improves 30%'
(about 6 hours later)
Delays on train services have been cut by almost a third, according to the Scottish rail franchise operators. Delays on train services have been cut by almost a third, according to the Scottish rail franchise's operator.
First ScotRail said 91.5% of trains had not been hit by delays caused by the operator since it took over in 2004. First ScotRail said that in August only 8.5% of services had been affected by delays caused by the operator.
However, it does not meet standards in the mid-1990s when reliability was sometimes more than 95%. However, it still lags behind figures for the mid-1990s, when reliability was sometimes more than 95%.
Consumer watchdog Passenger Focus welcomed the improvement, but said passengers were still concerned by ticket prices and lack of car parking. Consumer watchdog Passenger Focus welcomed the improvement, but said passengers remained concerned by ticket prices and a lack of car parking.
The watchdog criticised a recent fares restructuring which limits the availability of some saver tickets.The watchdog criticised a recent fares restructuring which limits the availability of some saver tickets.
It also said a lack of space in station car parks continued to cause concern.It also said a lack of space in station car parks continued to cause concern.
When it took over, FirstGroup had pledged a modest 2% reduction in delays per year. When it took over running the services in 2004, FirstGroup had pledged a modest 2% reduction in delays per year.