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Universal credit: Minister hits back at critical report Universal credit: Minister hits back at critical report
(35 minutes later)
Iain Duncan Smith has dismissed a highly critical report on his overhaul of the welfare system, insisting it will come in "on time and in budget".Iain Duncan Smith has dismissed a highly critical report on his overhaul of the welfare system, insisting it will come in "on time and in budget".
The National Audit Office found the universal credit project had been badly managed and provided poor value.The National Audit Office found the universal credit project had been badly managed and provided poor value.
But the work and pensions secretary said problems had been solved and the benefit, currently being piloted, was "succeeding" and "progressing".But the work and pensions secretary said problems had been solved and the benefit, currently being piloted, was "succeeding" and "progressing".
Labour said the government had "lost control of the truth".Labour said the government had "lost control of the truth".
Under the universal credit plans, six key means-tested benefits - jobseeker's allowance, employment support allowance, housing benefit, working tax credit, income support and child tax credit - are to be combined into a single payment which ministers say will ensure that claimants are always better off in work and also reduce fraud.Under the universal credit plans, six key means-tested benefits - jobseeker's allowance, employment support allowance, housing benefit, working tax credit, income support and child tax credit - are to be combined into a single payment which ministers say will ensure that claimants are always better off in work and also reduce fraud.
But the changes, which were due to have been rolled out nationally for new claimants next month, were delayed following IT glitches and further testing is being carried out.But the changes, which were due to have been rolled out nationally for new claimants next month, were delayed following IT glitches and further testing is being carried out.
'Taken action''Taken action'
The National Audit Office found there had been "early setbacks" and the project had been "over-ambitious" and provided poor value for money. It reported:The National Audit Office found there had been "early setbacks" and the project had been "over-ambitious" and provided poor value for money. It reported:
But Mr Duncan Smith, seen as the driving force behind universal credit, argued fiercely against the NAO's criticisms - calling them "historic" - when he faced the House of Commons. But Mr Duncan Smith, the driving force behind universal credit, argued fiercely against the NAO's criticisms - calling them "historic" - when he faced the House of Commons.
He told MPs he had set up his own investigation in 2012, after he felt civil servants were not "focusing" properly on delivering the changes.He told MPs he had set up his own investigation in 2012, after he felt civil servants were not "focusing" properly on delivering the changes.
The results had shown "quite categorically that my concerns were right, that the leadership was struggling and that there was a culture of good news prevailing and that intervention was required".The results had shown "quite categorically that my concerns were right, that the leadership was struggling and that there was a culture of good news prevailing and that intervention was required".
Mr Duncan Smith said he had revamped the team running the project, bringing in outside experts to guide civil servants.Mr Duncan Smith said he had revamped the team running the project, bringing in outside experts to guide civil servants.
He added: "I would like to remind the House that universal credit is not just succeeding but it is also progressing."He added: "I would like to remind the House that universal credit is not just succeeding but it is also progressing."
He also said: "Every NAO recommendation that they made in the report has already been made and the key lesson that I take from this is simply this - that, unlike the previous government who went and crashed one IT programme after another, no government ever intervened to change them early so they delivered on time. We are not doing that.He also said: "Every NAO recommendation that they made in the report has already been made and the key lesson that I take from this is simply this - that, unlike the previous government who went and crashed one IT programme after another, no government ever intervened to change them early so they delivered on time. We are not doing that.
"I have taken action on this particular programme. This programme will deliver on time and in budget.""I have taken action on this particular programme. This programme will deliver on time and in budget."
He said the pilot scheme, which has begun with 1,000 people in the Manchester area, was "demonstrating that the IT we put forward for this actually works".He said the pilot scheme, which has begun with 1,000 people in the Manchester area, was "demonstrating that the IT we put forward for this actually works".
But his Labour shadow Liam Byrne, who supports universal credit in principle, said: "It is now quite clear that Iain Duncan Smith has lost all control of his department and, frankly, he has now lost control of the truth."But his Labour shadow Liam Byrne, who supports universal credit in principle, said: "It is now quite clear that Iain Duncan Smith has lost all control of his department and, frankly, he has now lost control of the truth."
He added: "This is a damning report. It shows they started work without knowing what they were doing, millions in IT spend has been written off and there are no counter-fraud measures worth their name."He added: "This is a damning report. It shows they started work without knowing what they were doing, millions in IT spend has been written off and there are no counter-fraud measures worth their name."
In a bad-tempered clash, Mr Byrne also urged Mr Duncan Smith: "You must apologise to the House and you must now convene cross-party talks to get this project back on track. The quiet man must not become the cover-up man."In a bad-tempered clash, Mr Byrne also urged Mr Duncan Smith: "You must apologise to the House and you must now convene cross-party talks to get this project back on track. The quiet man must not become the cover-up man."
Mr Duncan Smith branded Mr Byrne's comments "suitably pathetic", saying the project would be delivered on time and on budget, adding there was "no major change" to the delivery programme.Mr Duncan Smith branded Mr Byrne's comments "suitably pathetic", saying the project would be delivered on time and on budget, adding there was "no major change" to the delivery programme.
Universal credit requires the merging of complex computer systems in benefits offices, HM Revenue and Customs and local councils - which the government insists can be done.Universal credit requires the merging of complex computer systems in benefits offices, HM Revenue and Customs and local councils - which the government insists can be done.