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Gatwick Airport power problems leave thousands stranded Gatwick Airport power problems leave thousands stranded
(35 minutes later)
Several thousand passengers have been stranded at Gatwick Airport following stormy weather overnight.Several thousand passengers have been stranded at Gatwick Airport following stormy weather overnight.
The airport has suffered "sporadic power problems" at its North Terminal, affecting its ability to check people in manually.The airport has suffered "sporadic power problems" at its North Terminal, affecting its ability to check people in manually.
Gatwick bosses said all departing flights would now be leaving from the South Terminal.Gatwick bosses said all departing flights would now be leaving from the South Terminal.
Southern said it was running a replacement bus service for London Victoria-to-Gatwick rail services.Southern said it was running a replacement bus service for London Victoria-to-Gatwick rail services.
More than 7,000 Sussex homes are still without power because trees and debris damaged overhead power lines.More than 7,000 Sussex homes are still without power because trees and debris damaged overhead power lines.
'Pretty poor show''Pretty poor show'
Easyjet said it had cancelled 38 flights and a number of others have been delayed. No trains were running from or to the airport for most of the morning because of fallen trees on the line.Easyjet said it had cancelled 38 flights and a number of others have been delayed. No trains were running from or to the airport for most of the morning because of fallen trees on the line.
Gatwick said passengers were experiencing average delays of about an hour.Gatwick said passengers were experiencing average delays of about an hour.
But passenger Rachel Rouse, who arrived at the airport hoping to fly to Tenerife for Christmas, said: "[We've had] almost no information since we set foot in the airport at seven this morning.But passenger Rachel Rouse, who arrived at the airport hoping to fly to Tenerife for Christmas, said: "[We've had] almost no information since we set foot in the airport at seven this morning.
"All the screens have gone down, which obviously isn't their fault because of the electricity, but when the screens did go back up the only things that were on it was a message saying, 'Merry Christmas'.""All the screens have gone down, which obviously isn't their fault because of the electricity, but when the screens did go back up the only things that were on it was a message saying, 'Merry Christmas'."
Peter Lambert, another passenger who emailed the BBC, said: "As usual there is a complete lack of communication.Peter Lambert, another passenger who emailed the BBC, said: "As usual there is a complete lack of communication.
"The staff have to shout instructions, the PA only works for pre-recorded announcements of no use at all. They could do with investing in some loud hailers."The staff have to shout instructions, the PA only works for pre-recorded announcements of no use at all. They could do with investing in some loud hailers.
"Easyjet are doing their best by moving people flight by flight to the South Terminal. All in all a pretty poor show from Gatwick Ltd.""Easyjet are doing their best by moving people flight by flight to the South Terminal. All in all a pretty poor show from Gatwick Ltd."
Another passenger, called Francisco, said: "I'm in Gatwick North Terminal. All systems are down due to weather conditions. I should be boarding right now. All flights have been suspended.
"It's Christmas Eve. I want to go home."
'Causing delays''Causing delays'
A number of flights were diverted from the airport to Manchester, Liverpool and Newcastle on Monday evening.A number of flights were diverted from the airport to Manchester, Liverpool and Newcastle on Monday evening.
In a statement on its website, the airport said arrivals at the North Terminal were unaffected.In a statement on its website, the airport said arrivals at the North Terminal were unaffected.
It said: "We are looking into the cause of the power outage. It's definitely weather-related. We are doing everything we can to get people away for Christmas and we understand passengers' frustrations.It said: "We are looking into the cause of the power outage. It's definitely weather-related. We are doing everything we can to get people away for Christmas and we understand passengers' frustrations.
"We have extra staff helping out in the terminals.""We have extra staff helping out in the terminals."
Train company Southern is running a replacement bus service between London Victoria and Gatwick Airport. There are no Gatwick Express services expected before 15.15 GMT.Train company Southern is running a replacement bus service between London Victoria and Gatwick Airport. There are no Gatwick Express services expected before 15.15 GMT.
Limited services have also begun between Brighton and Haywards Heath, Eastbourne, Newhaven and Barnham and between Bognor and Barnham. Services between Redhill and Three Bridges are also running.Limited services have also begun between Brighton and Haywards Heath, Eastbourne, Newhaven and Barnham and between Bognor and Barnham. Services between Redhill and Three Bridges are also running.
Southeastern trains said there were still limited services because of disruption caused by earlier fallen trees.Southeastern trains said there were still limited services because of disruption caused by earlier fallen trees.
A UK Power Networks spokeswoman said engineers were currently working to restore power supplies in the area.A UK Power Networks spokeswoman said engineers were currently working to restore power supplies in the area.
About 3,000 homes have been reconnected, according to the firm's latest figures.About 3,000 homes have been reconnected, according to the firm's latest figures.
The Environment Agency has issued dozens of flood warnings for the South East.The Environment Agency has issued dozens of flood warnings for the South East.
Tom Barlow, who lives in Stedham, Midhurst, West Sussex, said he was wading "knee-deep in flood-water".Tom Barlow, who lives in Stedham, Midhurst, West Sussex, said he was wading "knee-deep in flood-water".
"It's the worst I've seen in 10 years. There's a weir that's completely flooded now. It's swept away the walkway bridge."It's the worst I've seen in 10 years. There's a weir that's completely flooded now. It's swept away the walkway bridge.
"We're a little bit stranded... We have people coming over.""We're a little bit stranded... We have people coming over."