Wet ‘n’ Wild festival customers to get refund after second event cancelled
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Version 0 of 1. Ticketholders for a cancelled New Year's Eve festival at the recently opened Wet ‘n’ Wild theme park will be given a refund after the replacement event was also called off. The festival was cancelled just six hours before it was due to start on New Year's Eve, with the organisers, One Cube Entertainment, citing technical issues. They promised an "even better" event would be held instead on Australia Day but now that has also been called off, Wet ‘n’ Wild management said. Fair Trading commissioner Rod Stowe said on Friday that consumers affected by the cancellation would be refunded by the two main ticket sellers, Moshtix and MyGuestList. He said One Cube Entertainment was also working with the other mini-promoters to fast-track their ticket refunds. "It could take several days to process refunds on tickets sold by the mini-promoters," he said in a statement. Fair Trading had held further discussions with the promoters on Thursday to seek assurances that all consumers would be refunded as quickly as possible, he said. Our editors' picks for the day's top news and commentary delivered to your inbox each morning. |