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7 Holiday insurance nightmares 7 Holiday insurance nightmares
(about 2 hours later)
The average spend on a summer holiday is now £1,027 per person, according to the Money Advice Service.The average spend on a summer holiday is now £1,027 per person, according to the Money Advice Service.
To make sure you protect your investment if the worst happens, here are ten holiday insurance pitfalls to look out for. To make sure you protect your investment if the worst happens, here are seven holiday insurance pitfalls to look out for.
Sarah Pilcher and Colin Brewster from Berkshire went to Tunisia on their summer holidays in 2013.Sarah Pilcher and Colin Brewster from Berkshire went to Tunisia on their summer holidays in 2013.
They paid £2211 for the holiday but there were power cuts, unfinished building work and dangerous, loose masonry around the pool. They were moved to a different property which was also unfinished.They paid £2211 for the holiday but there were power cuts, unfinished building work and dangerous, loose masonry around the pool. They were moved to a different property which was also unfinished.
Afterwards the couple complained to the holiday operator and were offered vouchers worth £270 as compensation.Afterwards the couple complained to the holiday operator and were offered vouchers worth £270 as compensation.
Debbie Mortimer and Kevin Crossland from Grimsby chose Turkey for their first holiday in twelve years.Debbie Mortimer and Kevin Crossland from Grimsby chose Turkey for their first holiday in twelve years.
The trip went well. But when it came to checking-out, the hotel had lost their passports.The trip went well. But when it came to checking-out, the hotel had lost their passports.
The couple missed their return flight and spent over £900 to cover the cost of getting home and replacing the passports.The couple missed their return flight and spent over £900 to cover the cost of getting home and replacing the passports.
Rip Off Britain: Holidays investigated. Debbie and Kevin got full refunds for the costs of the holiday plus £900 compensation.Rip Off Britain: Holidays investigated. Debbie and Kevin got full refunds for the costs of the holiday plus £900 compensation.
Zowie Lyons from Leeds was on holiday in Spain when she gave birth 13 weeks early. She hadn't bought travel insurance because she was staying with family.Zowie Lyons from Leeds was on holiday in Spain when she gave birth 13 weeks early. She hadn't bought travel insurance because she was staying with family.
Her baby daughter needed three lots of surgery and an air ambulance to take her home which cost £12,000.Her baby daughter needed three lots of surgery and an air ambulance to take her home which cost £12,000.
Ashley and Lisa Mann from Newquay went to Portugal in November 2011.Ashley and Lisa Mann from Newquay went to Portugal in November 2011.
Shortly after landing, their plane home got cancelled because of a strike. The couple accepted a refund for the flight, but getting home cost £1,000.Shortly after landing, their plane home got cancelled because of a strike. The couple accepted a refund for the flight, but getting home cost £1,000.
The couple were told they couldn't claim on their travel insurance because it was a pre-planned strike.The couple were told they couldn't claim on their travel insurance because it was a pre-planned strike.
However, Rip Off Britain: Holidays investigated and the airline sent a goodwill voucher of £150. The insurance company eventually offered £900 in settlement.However, Rip Off Britain: Holidays investigated and the airline sent a goodwill voucher of £150. The insurance company eventually offered £900 in settlement.
The Rosenfeld family from Cheshire went on holiday to Budapest.The Rosenfeld family from Cheshire went on holiday to Budapest.
They was no space left on the plane for their hand luggage so as they came to board, the cabin crew made them put it in the hold. After landing, the family discovered valuables were missing from one of the cases.They was no space left on the plane for their hand luggage so as they came to board, the cabin crew made them put it in the hold. After landing, the family discovered valuables were missing from one of the cases.
The insurers wouldn't accept the family's claim, saying the bags had not been deposited in a safe place. However, after bring contacted by Rip Off Britain: Holidays they agreed to pay out.The insurers wouldn't accept the family's claim, saying the bags had not been deposited in a safe place. However, after bring contacted by Rip Off Britain: Holidays they agreed to pay out.
Kathy Moores and daughter Kelli went on a special holiday to Turkey. They paid £1,250 each for their 10 night stay in July 2013.Kathy Moores and daughter Kelli went on a special holiday to Turkey. They paid £1,250 each for their 10 night stay in July 2013.
Three days into their trip a fire at the hotel meant they had to be relocated. Kathy and Kelli were so unhappy with the new hotel they decided to go home early.Three days into their trip a fire at the hotel meant they had to be relocated. Kathy and Kelli were so unhappy with the new hotel they decided to go home early.
John and Jean Halladey from Harrow go to Tenerife every year for the winter sun.John and Jean Halladey from Harrow go to Tenerife every year for the winter sun.
During their trip in January 2013 Jean got sick.During their trip in January 2013 Jean got sick.
Unknowingly she ended up being treated by a private doctor which meant her European Health Insurance Card wasn't valid and the bill came to £1,700.Unknowingly she ended up being treated by a private doctor which meant her European Health Insurance Card wasn't valid and the bill came to £1,700.