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| Two M4 lanes reopen after coach crash on M4 around Newport | Two M4 lanes reopen after coach crash on M4 around Newport |
| (35 minutes later) | |
| Two lanes have reopened on the westbound carriageway of the M4 in Newport following an earlier crash involving a coach, lorry and car. | Two lanes have reopened on the westbound carriageway of the M4 in Newport following an earlier crash involving a coach, lorry and car. |
| Emergency services are dealing with the incident at junction 25 (Caerleon), where fuel and debris have spilled across both carriageways. | Emergency services are dealing with the incident at junction 25 (Caerleon), where fuel and debris have spilled across both carriageways. |
| Thirteen people were treated for injuries although they are not said to be life-threatening. | |
| Both carriageways were shut to allow the air ambulance to land. | Both carriageways were shut to allow the air ambulance to land. |
| Tailbacks stretch as far as the toll booths near the Severn bridges westbound and the Cardiff Gate junction eastbound. | Tailbacks stretch as far as the toll booths near the Severn bridges westbound and the Cardiff Gate junction eastbound. |
| It is believed the coach, which was travelling east, was carrying 57 students from abroad. | It is believed the coach, which was travelling east, was carrying 57 students from abroad. |
| Aneurin Bevan University Health Board said it was receiving "walking wounded" casualties at the Royal Gwent Hospital's accident and emergency department in Newport, which was increasing pressure on staff. | Aneurin Bevan University Health Board said it was receiving "walking wounded" casualties at the Royal Gwent Hospital's accident and emergency department in Newport, which was increasing pressure on staff. |
| Several casualties have been treated for minor injuries in Newport and one has been admitted with more serious injuries, a spokesman for the health board added. | |
| Two off-site triage centres have also been set up - at St Julian's clinic and Newport Centre. | Two off-site triage centres have also been set up - at St Julian's clinic and Newport Centre. |
| The driver of the bus has been flown to Morriston Hospital in Swansea while two passengers, both adults, were treated at the University Hospital of Wales in Cardiff. | The driver of the bus has been flown to Morriston Hospital in Swansea while two passengers, both adults, were treated at the University Hospital of Wales in Cardiff. |
| There are miles of tailbacks with drivers reportedly making little progress. | There are miles of tailbacks with drivers reportedly making little progress. |
| Mike Edwards, from Newport, was travelling behind a fire engine as it arrived at the scene. | Mike Edwards, from Newport, was travelling behind a fire engine as it arrived at the scene. |
| "Children were being escorted off the motorway via the slip road in a very well controlled fashion," he said. | "Children were being escorted off the motorway via the slip road in a very well controlled fashion," he said. |
| "The driver of the bus was visible and looked quite poorly but I could see him moving. | "The driver of the bus was visible and looked quite poorly but I could see him moving. |
| "It was a very shocking scene to witness." | "It was a very shocking scene to witness." |
| Creative and therapeutic art student Abbey Murphy is trying to get to an exam at the University of South Wales' Caerleon campus for 14:45 GMT. | Creative and therapeutic art student Abbey Murphy is trying to get to an exam at the University of South Wales' Caerleon campus for 14:45 GMT. |
| She had travelled just 700m on the A48(M) from Cardiff to Newport in just under two hours. | |
| "It's absolutely ridiculous, I've never been stuck in a traffic jam like it," she said. | "It's absolutely ridiculous, I've never been stuck in a traffic jam like it," she said. |
| Alex McDonald, who is trying to get to work in Bristol, told BBC Wales: "I've been stuck on the A48 near Cardiff for the best part of an hour and the signs say there are delays rather than the motorway being shut. | Alex McDonald, who is trying to get to work in Bristol, told BBC Wales: "I've been stuck on the A48 near Cardiff for the best part of an hour and the signs say there are delays rather than the motorway being shut. |
| "We're basically being parked here just to keep the traffic okay elsewhere. | "We're basically being parked here just to keep the traffic okay elsewhere. |
| "There is no movement whatsoever. It's annoying when the signs don't give any indication of what's happening." | "There is no movement whatsoever. It's annoying when the signs don't give any indication of what's happening." |
| Another motorist, Kash Amin, has been trying to get to his business in Newport from Cardiff. | Another motorist, Kash Amin, has been trying to get to his business in Newport from Cardiff. |
| He said he had only been travelling a short distance on the motorway before it ground to a halt. | He said he had only been travelling a short distance on the motorway before it ground to a halt. |
| "People are getting frustrated," he said. "I've only moved 100m in the past 70 minutes. | "People are getting frustrated," he said. "I've only moved 100m in the past 70 minutes. |
| "I've got staff and two shops that are closed." | "I've got staff and two shops that are closed." |
| The eastbound carriageway remaines shut while accident investigations take place and motorists are advised to avoid the area. | The eastbound carriageway remaines shut while accident investigations take place and motorists are advised to avoid the area. |
| Diversions are in place via the A48 Southern distributor road. | Diversions are in place via the A48 Southern distributor road. |
| Ch Insp Paul Evans, of Gwent Police, said: "We appreciate the closure is causing problems for motorists however the decision to do so is never taken lightly and we fully recognise the impact this has on motorists as well as the communities affected by diversions. | Ch Insp Paul Evans, of Gwent Police, said: "We appreciate the closure is causing problems for motorists however the decision to do so is never taken lightly and we fully recognise the impact this has on motorists as well as the communities affected by diversions. |
| "We need to ensure we investigate every such collision thoroughly, gathering all evidence possible, and also ensuring the safety of everyone involved as well as other motorists who will be using this road once it's reopened." | "We need to ensure we investigate every such collision thoroughly, gathering all evidence possible, and also ensuring the safety of everyone involved as well as other motorists who will be using this road once it's reopened." |
| Did you see what happened when the bus crashed? Were you caught up in the tailbacks as a result? If so, please get in touch by emailing newsonline.wales@bbc.co.uk and we will publish a selection of your comments. | Did you see what happened when the bus crashed? Were you caught up in the tailbacks as a result? If so, please get in touch by emailing newsonline.wales@bbc.co.uk and we will publish a selection of your comments. |