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Mark Zuckerberg called Obama about the NSA. Let's not hang up the phone Mark Zuckerberg called Obama about the NSA. Let's not hang up the phone
(35 minutes later)
Let’s applaud Mark Zuckerberg’s increasinglyLet’s applaud Mark Zuckerberg’s increasingly
public angst over the US government’s sabotage of communications security,public angst over the US government’s sabotage of communications security,
and the Internet itself. The Facebook founder’s massively shared post Thursday afternoonand the Internet itself. The Facebook founder’s massively shared post Thursday afternoon
shows progress since his first remarks on the subject just over a year ago,shows progress since his first remarks on the subject just over a year ago,
when he said the government “blewwhen he said the government “blew
it” on security issues, largely by way of insufficient transparency about surveillance activities.it” on security issues, largely by way of insufficient transparency about surveillance activities.
Now Zuckerberg has complained directly to PresidentNow Zuckerberg has complained directly to President
Obama about “the damage the government is creatingObama about “the damage the government is creating
for all of our future”. When Facebook works to improve security, hefor all of our future”. When Facebook works to improve security, he
wrote users, “we imagine we’re protecting you against criminals, not ourwrote users, “we imagine we’re protecting you against criminals, not our
own government. The US government should be the champion for the internet, notown government. The US government should be the champion for the internet, not
a threat.” (Do read the wholea threat.” (Do read the whole
thing – it’s not verything – it’s not very
long – before you continue reading this.)long – before you continue reading this.)
We should applaud Zuckerberg not just for what he said but for the possibleWe should applaud Zuckerberg not just for what he said but for the possible
impact of his message. We need people like him to help explain why the Nationalimpact of his message. We need people like him to help explain why the National
Security Agency – just one malefactor among an assortment of other security andSecurity Agency – just one malefactor among an assortment of other security and
law enforcement bodies here and abroad – has become at least as much a menace law enforcement bodies here and abroad – has become at least as much a menace to our security as it is a protector.
to our security it is a protector.
Obama does Between Two Ferns. He does fancy fundraisers. He returns calls from celebrities, amongObama does Between Two Ferns. He does fancy fundraisers. He returns calls from celebrities, among
others in the ranks of the rich and powerful – but not fromothers in the ranks of the rich and powerful – but not from
journalists or the rest of us. And the president needs to hear Zuckerberg’s words directly, and as often as possible: To keep the internet strong, we need to keep it secure.journalists or the rest of us. And the president needs to hear Zuckerberg’s words directly, and as often as possible: To keep the internet strong, we need to keep it secure.
Moreover, after what’s sure to be millions of people who were otherwise not very engaged in the topic of internet security go ahead and read Zuckerberg’s post, they may care just a bit more about what’sMoreover, after what’s sure to be millions of people who were otherwise not very engaged in the topic of internet security go ahead and read Zuckerberg’s post, they may care just a bit more about what’s
being done to us all by our erstwhile protectors – not just by the criminals.being done to us all by our erstwhile protectors – not just by the criminals.
Yet there’s another rational reaction toYet there’s another rational reaction to
Zuckerberg’s post, especially when you parse it carefully: a rueful chuckle atZuckerberg’s post, especially when you parse it carefully: a rueful chuckle at
the missing elements, not to mention its outright hypocrisy.the missing elements, not to mention its outright hypocrisy.
I’m reminded of the semi-faux fury we heardI’m reminded of the semi-faux fury we heard
from Google’s executive chairman, Eric Schmidt, over the NSA’s literalfrom Google’s executive chairman, Eric Schmidt, over the NSA’s literal
wiretapping of its internal data systems. wiretapping of its internal data systems.
Google’s business is based on surveillance – its own observation of itsGoogle’s business is based on surveillance – its own observation of its
users – so it can lure more advertising customers.users – so it can lure more advertising customers.
Facebook is in a similar business. The social network is collecting vast amounts of data on its users and their online activities bothFacebook is in a similar business. The social network is collecting vast amounts of data on its users and their online activities both
inside its walled garden and, when they don’t log out, via the nearlyinside its walled garden and, when they don’t log out, via the nearly
ubiquitous “Like” button (analogous to Google Analytics, which isubiquitous “Like” button (analogous to Google Analytics, which is
also widely used by largely invisible to Web users). Who are the customers?also widely used by largely invisible to Web users). Who are the customers?
Advertisers, for the most part.Advertisers, for the most part.
I don’t want to minimize the positive stepsI don’t want to minimize the positive steps
these companies have taken. It’s great that both Facebook and Google – as well as Yahoo, which has been fighting in court for a long time now, and otherthese companies have taken. It’s great that both Facebook and Google – as well as Yahoo, which has been fighting in court for a long time now, and other
big cloud companies – are working harder to keep rogue government agencies andbig cloud companies – are working harder to keep rogue government agencies and
criminals from hacking these giant databases.criminals from hacking these giant databases.
It would be even better if theyIt would be even better if they
gave users a way to opt out entirely, because the government can still get thegave users a way to opt out entirely, because the government can still get the
data via legal and quasi-legal means, even if the companies resist dragnet datadata via legal and quasi-legal means, even if the companies resist dragnet data
collection. And because we have no way of knowing what kind of people will be runningcollection. And because we have no way of knowing what kind of people will be running
these enterprises in the future, not to mention what kinds of privacy-invadingthese enterprises in the future, not to mention what kinds of privacy-invading
laws and regulations future governments may enact or concoct out of thin air.laws and regulations future governments may enact or concoct out of thin air.
The existence of these giant databases of our everyday lives is a threat, because history suggestsThe existence of these giant databases of our everyday lives is a threat, because history suggests
that what can be misused ultimately will be misused.that what can be misused ultimately will be misused.
So I have a simple request of Mark Zuckerberg,So I have a simple request of Mark Zuckerberg,
even if the chances he’ll grant it are south of slim. Please give me the optioneven if the chances he’ll grant it are south of slim. Please give me the option
of a paid Facebook account with at least these features:of a paid Facebook account with at least these features:
a) Facebook Pro doesn’ta) Facebook Pro doesn’t
track me;track me;
b) Facebook Pro stores zero data about me; andb) Facebook Pro stores zero data about me; and
c) Facebook Pro uses encryption in everyc) Facebook Pro uses encryption in every
possible way.possible way.
There’s more I’d like to see, but that would be a good start.There’s more I’d like to see, but that would be a good start.
Facebook has a partial template in-house.Facebook has a partial template in-house.
It just paid a staggering amount of money for WhatsApp, the mobile messagingIt just paid a staggering amount of money for WhatsApp, the mobile messaging
service that purports to offer at least some of those features. I’ve beenservice that purports to offer at least some of those features. I’ve been
assuming that Facebook would ultimately apply its own revenue model – the usersassuming that Facebook would ultimately apply its own revenue model – the users
are the product – to WhatsApp. What if it did the reverse? Now that might be worth a standing ovation.are the product – to WhatsApp. What if it did the reverse? Now that might be worth a standing ovation.