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Tesco refuses to sell Liam Whelan, 16, teaspoons pack | |
(about 1 hour later) | |
A 16-year-old boy was told he was too young to buy a pack of teaspoons by a supermarket in Lancashire. | A 16-year-old boy was told he was too young to buy a pack of teaspoons by a supermarket in Lancashire. |
Liam Whelan was sent by his stepmother to their local Tesco in Haslingden to buy replacements for the spoons he keeps losing. | Liam Whelan was sent by his stepmother to their local Tesco in Haslingden to buy replacements for the spoons he keeps losing. |
But staff refused to sell the 57p pack of teaspoons to Liam, from Deardengate, because he was not 18. | But staff refused to sell the 57p pack of teaspoons to Liam, from Deardengate, because he was not 18. |
His stepmother Yvette Whelan said the decision was "daft". Tesco apologised for staff not using their judgement. | His stepmother Yvette Whelan said the decision was "daft". Tesco apologised for staff not using their judgement. |
Mrs Whelan said she sent Liam out to buy the spoons because he and his brother, Josh, keep losing them. | Mrs Whelan said she sent Liam out to buy the spoons because he and his brother, Josh, keep losing them. |
She admitted she thought he was lying about the incident at first and he had not been to the store. | She admitted she thought he was lying about the incident at first and he had not been to the store. |
"Knives, forks I can understand but teaspoons? No," she said. | "Knives, forks I can understand but teaspoons? No," she said. |
"There's just no common sense." | "There's just no common sense." |
Mrs Whelan said Liam was "really embarrassed" by being sent home empty-handed. | Mrs Whelan said Liam was "really embarrassed" by being sent home empty-handed. |
A Tesco spokesperson said: "We do include a till prompt for proof of age on our self-service tills for some items. | A Tesco spokesperson said: "We do include a till prompt for proof of age on our self-service tills for some items. |
"We ask our colleagues to use their judgment as to whether this should be applied. | "We ask our colleagues to use their judgment as to whether this should be applied. |
"In this instance, this was not followed and we apologise to our customer for any inconvenience caused." | "In this instance, this was not followed and we apologise to our customer for any inconvenience caused." |
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