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March Madness: streaming video is a future money-mad telecoms don't get March Madness: streaming video is a future money-mad telecoms don't get
(35 minutes later)
Slowly, the entertainment industry isSlowly, the entertainment industry is
adapting to a real world where customers come first. When it comes to video, however,adapting to a real world where customers come first. When it comes to video, however,
some of the most important customers still tend to be powerful intermediaries, notsome of the most important customers still tend to be powerful intermediaries, not
the people who do the watching.the people who do the watching.
Incumbent companies still wieldIncumbent companies still wield
unreasonable power against new competition for our eyeballs. So we viewersunreasonable power against new competition for our eyeballs. So we viewers
still have to jump through – dare I say it during the month of March? – hoopsstill have to jump through – dare I say it during the month of March? – hoops
to get what we want, when and where we want it, if we can get it at all.to get what we want, when and where we want it, if we can get it at all.
Speaking of March, the NCAA and its TVSpeaking of March, the NCAA and its TV
partners are actually among the smarter purveyors of video entertainment. After such a positive experience last year, when March Madness became a serious partners are actually among the smarter purveyors of video entertainment. After such a positive experience last year, when March Madness streaming became a serious
alternative to gathering around television sets, there are quite a few ways –alternative to gathering around television sets, there are quite a few ways –
albeit cumbersome – to watch the college basketball tournament on any number ofalbeit cumbersome – to watch the college basketball tournament on any number of
different screens. While I don't care in the slightest about this sport (more on that later), people who do care are leveraging their existing cable anddifferent screens. While I don't care in the slightest about this sport (more on that later), people who do care are leveraging their existing cable and
satellite TV subscriptions, and cord cutters are able to pay the broadcasterssatellite TV subscriptions, and cord cutters are able to pay the broadcasters
directly to watch video streams.directly to watch video streams.
Meanwhile, as panting fans of HBO's Game of Thrones await next month's start of season four, I'm justMeanwhile, as panting fans of HBO's Game of Thrones await next month's start of season four, I'm just
starting to watch season three. I'm too cheap to pay my TV provider an extrastarting to watch season three. I'm too cheap to pay my TV provider an extra
$20 a month just to watch a couple of programs I can watch later by renting the$20 a month just to watch a couple of programs I can watch later by renting the
DVDs. I would gladly pay HBO a few dollars a month, or a one-time charge for specificDVDs. I would gladly pay HBO a few dollars a month, or a one-time charge for specific
shows, if it let me stream programming directly to my various screens. Butshows, if it let me stream programming directly to my various screens. But
because HBO's business model relies on collecting money via the cable andbecause HBO's business model relies on collecting money via the cable and
satellite companies, that's a nonstarter.satellite companies, that's a nonstarter.
HBO can't even make its own HBO Go streamingHBO can't even make its own HBO Go streaming
service work right. (You have to be an existing HBO cable subscriber.) Itservice work right. (You have to be an existing HBO cable subscriber.) It
bungled the season-ending episode of True Detective earlier thisbungled the season-ending episode of True Detective earlier this
month,month,
blaming the outage on "excessive interest" in the show.blaming the outage on "excessive interest" in the show.
Oh, sure, that's theOh, sure, that's the
ticket: blame the customers.ticket: blame the customers.
I'm on the verge of joining the cord-cutters – people who've dropped orI'm on the verge of joining the cord-cutters – people who've dropped or
never bought traditional pay-TV packages. But this increasingly large audience is simply out of luck when it comes to HBO's admittedly excellent originalnever bought traditional pay-TV packages. But this increasingly large audience is simply out of luck when it comes to HBO's admittedly excellent original
programming, unless they have the patience to wait. This helps explain why HBO shows are so popular on file-sharingprogramming, unless they have the patience to wait. This helps explain why HBO shows are so popular on file-sharing
systems: Game of Thrones was the most pirated show last year – again. I don't recommend illegal downloading, but I can absolutely understand why people dosystems: Game of Thrones was the most pirated show last year – again. I don't recommend illegal downloading, but I can absolutely understand why people do
it. I can also understand why HBO sticks with a business model that piggybacksit. I can also understand why HBO sticks with a business model that piggybacks
on the cable/satellite providers' still-powerful grip on the viewing public.on the cable/satellite providers' still-powerful grip on the viewing public.
What amazes me is that I was saying thingsWhat amazes me is that I was saying things
like this more than a decade ago, when I first started watching TV shows on mylike this more than a decade ago, when I first started watching TV shows on my
computer. Every fall I'd spend five or six weeks at the University of Hong Kong. I'dcomputer. Every fall I'd spend five or six weeks at the University of Hong Kong. I'd
set my video recorder to capture episodes of my then-favorite show. Being lessset my video recorder to capture episodes of my then-favorite show. Being less
patient in those days, I'd also download them. The TV networks from which I was allegedly "stealing" – even though I'd paid for itpatient in those days, I'd also download them. The TV networks from which I was allegedly "stealing" – even though I'd paid for it
via my cable or satellite provider – couldn't be bothered to let me buy itvia my cable or satellite provider – couldn't be bothered to let me buy it
again, which I would have done for the shows I liked the most.again, which I would have done for the shows I liked the most.
This wouldn't have been an issue had aThis wouldn't have been an issue had a
service like Aereo existed back then. In the cities it serves, Aereo uses tinyservice like Aereo existed back then. In the cities it serves, Aereo uses tiny
antennas to collect over-the-air network programming on behalf of customers whoantennas to collect over-the-air network programming on behalf of customers who
can then get the video streamed to their devices. The networks loathe thiscan then get the video streamed to their devices. The networks loathe this
innovation, which interferes with their collection of money from – you guessedinnovation, which interferes with their collection of money from – you guessed
it – the cable and satellite companies, and have sued to stopit – the cable and satellite companies, and have sued to stop
it.it.
Sadly, as the case heads to the Supreme Court next month, the ObamaSadly, as the case heads to the Supreme Court next month, the Obama
administration – which rarely misses a chance to suck up to the Copyrightadministration – which rarely misses a chance to suck up to the Copyright
Cartel and its allies – has sided with the networks.Cartel and its allies – has sided with the networks.
The common theme in all of these cases, ofThe common theme in all of these cases, of
course, is money. Big-time entertainment is a huge generator of revenue for thecourse, is money. Big-time entertainment is a huge generator of revenue for the
people who control it. They want our eyeballs, but only as a way to collect ourpeople who control it. They want our eyeballs, but only as a way to collect our
money – often indirectly, through the orifices called telecommunicationsmoney – often indirectly, through the orifices called telecommunications
companies. Someday, the cartels will becompanies. Someday, the cartels will be
broken up, if we have common sense as a society. I doubt it'll be soon, though.broken up, if we have common sense as a society. I doubt it'll be soon, though.
One cartel that especially needsOne cartel that especially needs
dismantling is the NCAA. I mentioned earlier that I'm not a fan of the NCAA basketball tournament, and the reason I'm ignoring it is mydismantling is the NCAA. I mentioned earlier that I'm not a fan of the NCAA basketball tournament, and the reason I'm ignoring it is my
disgust with the hypocritical system of big-time college sports, which hasdisgust with the hypocritical system of big-time college sports, which has
become a major part of the entertainment industry itself. Billions of dollars arebecome a major part of the entertainment industry itself. Billions of dollars are
changing hands each year, much of it coming from the entertainment industrychanging hands each year, much of it coming from the entertainment industry
broadcasters that pour wealth into the NCAA and its universities. But thebroadcasters that pour wealth into the NCAA and its universities. But the
performers – the "student-athletes" – aren't getting anything closeperformers – the "student-athletes" – aren't getting anything close
to what they deserve from the arrangement. They don't get zero; scholarshipsto what they deserve from the arrangement. They don't get zero; scholarships
are worth something, after all. But the big-university players areare worth something, after all. But the big-university players are
professionals who earn billions for coaches, TV networks and universities,professionals who earn billions for coaches, TV networks and universities,
getting only the tiniest share in return. They are being grossly exploited by agetting only the tiniest share in return. They are being grossly exploited by a
system that is capricious if not outright corrupt. (For chapter and verse,system that is capricious if not outright corrupt. (For chapter and verse,
check out some of New York Times columnist Joe Nocera's lacerating descriptionscheck out some of New York Times columnist Joe Nocera's lacerating descriptions
of NCAA abuses.)of NCAA abuses.)
I'm a fan of this, however: a class-actionI'm a fan of this, however: a class-action
lawsuit filed this week by college players who want to break up thelawsuit filed this week by college players who want to break up the
NCAA.NCAA.
I hope the trial is broadcast on TV; that's one show I'd watch, for sure. I hope the trial is broadcast on TV or better yet, streamed. That's one show I'd watch, for sure.