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Of course homeopathy doesn't work – but patients don't want to hear it Of course homeopathy doesn't work – but patients don't want to hear it
(about 2 hours later)
All my children were resolutely bald for the first two years of their life. IAll my children were resolutely bald for the first two years of their life. I
didn’t mind, but the concern of a woman at playgroup made up for my lack of it.didn’t mind, but the concern of a woman at playgroup made up for my lack of it.
Convinced that baldness signified a "bodilyConvinced that baldness signified a "bodily
imbalance", she exhorted me to seek homeopathic treatment. I was recommended a practitionerimbalance", she exhorted me to seek homeopathic treatment. I was recommended a practitioner
who had successfully treated the woman’s own children for asthma, colic andwho had successfully treated the woman’s own children for asthma, colic and
school-related stress. All her treatments were natural, safe, guaranteed toschool-related stress. All her treatments were natural, safe, guaranteed to
work, and relatively cheap at $40 apiece. My poor daughter, routinely mistakenwork, and relatively cheap at $40 apiece. My poor daughter, routinely mistaken
for a boy, would soon flaunt Rapunzel-like hair. And what more, my privatefor a boy, would soon flaunt Rapunzel-like hair. And what more, my private
health insurance would cover her transformation.health insurance would cover her transformation.
When I politely demurred, theWhen I politely demurred, the
woman’s irritation was obvious. "You western doctor types", she shook her headwoman’s irritation was obvious. "You western doctor types", she shook her head
disapprovingly, "you just can’t bear to think that you don’t have all thedisapprovingly, "you just can’t bear to think that you don’t have all the
answers."answers."
Comprehensive research by the well-regardedComprehensive research by the well-regarded
Australian NHMRC concluded this week that homeopathy is ineffective. ProminentAustralian NHMRC concluded this week that homeopathy is ineffective. Prominent
doctors declared it unethical to prescribe, and health funds told to stopdoctors declared it unethical to prescribe, and health funds told to stop
subsidising it.subsidising it.
To the medical community fed up of quackery, the results simply confirms an established fact. But as the ensuing To the medical community fed up with quackery, the results simply confirm an established fact. But as the ensuing
furious exchange shows, to those who would cure an infant’s baldness withfurious exchange shows, to those who would cure an infant’s baldness with
homeopathy, the conclusion is just another example of the bias of conventionalhomeopathy, the conclusion is just another example of the bias of conventional
doctors against something they don’t want to learn about. Thedoctors against something they don’t want to learn about. The
establishment dismisses homeopathy, but a million Australians are willing toestablishment dismisses homeopathy, but a million Australians are willing to
embrace it, defend it, and ridicule the evidence against it.embrace it, defend it, and ridicule the evidence against it.
As an oncologist, I am no stranger toAs an oncologist, I am no stranger to
patients who would happily spend the consultation trying to convince me of thepatients who would happily spend the consultation trying to convince me of the
salutary benefits of apricot kernel or lavender extract. Discussions ofsalutary benefits of apricot kernel or lavender extract. Discussions of
homeopathy as a viable alternative to chemotherapy cause their own share ofhomeopathy as a viable alternative to chemotherapy cause their own share of
disagreement. But how does one handle these testy conversations? Time-honoureddisagreement. But how does one handle these testy conversations? Time-honoured
tools include rolling one’s eyes, declaring that a patient is mistaken, andtools include rolling one’s eyes, declaring that a patient is mistaken, and
gradually disengaging, all practiced with varying degrees of subtlety. Theygradually disengaging, all practiced with varying degrees of subtlety. They
only serve to alienate patients who still need our help and partnership.only serve to alienate patients who still need our help and partnership.
Users of alternative health take any numberUsers of alternative health take any number
of unknowable and even dangerous products, but they all tend to describe oneof unknowable and even dangerous products, but they all tend to describe one
common element – they feel heard. They sense sympathy for their condition, theycommon element – they feel heard. They sense sympathy for their condition, they
feel respected, and they are drawn to the appeal of a simple explanation evenfeel respected, and they are drawn to the appeal of a simple explanation even
if it’s wrong.if it’s wrong.
"I"I
don’t care if homeopathy is crap, but it’s the only place someone really listensdon’t care if homeopathy is crap, but it’s the only place someone really listens
to me", said a patient. In other words, what people hanker for is human communion,to me", said a patient. In other words, what people hanker for is human communion,
a rare commodity in modern medicine whose absence is noted by opportunists.a rare commodity in modern medicine whose absence is noted by opportunists.
The research findings make me reflect thatThe research findings make me reflect that
doctors can either spend their time wondering why people can’t see what’s gooddoctors can either spend their time wondering why people can’t see what’s good
for them, or we can seek to improve our communication with patients to at leastfor them, or we can seek to improve our communication with patients to at least
partly address the reasons people turn to alternative health practitioners. Andpartly address the reasons people turn to alternative health practitioners. And
here, medical training is widely thought to do an inadequate job.here, medical training is widely thought to do an inadequate job.
The more medicine advances, the more nuancedThe more medicine advances, the more nuanced
it becomes. On a ward round, absolute answers to thorny issue are missing.it becomes. On a ward round, absolute answers to thorny issue are missing.
Should a deeply unconscious stroke patient be artificially fed and for how long?Should a deeply unconscious stroke patient be artificially fed and for how long?
Should a competent woman be allowed to return to a dozen cats, rancid food andShould a competent woman be allowed to return to a dozen cats, rancid food and
an unsafe home? How does one broach a not for resuscitation directive withan unsafe home? How does one broach a not for resuscitation directive with
somebody who doesn’t realise the gravity of his disease? Is the patientsomebody who doesn’t realise the gravity of his disease? Is the patient
refusing treatment in denial or is she reasonably declining the poor offerings?refusing treatment in denial or is she reasonably declining the poor offerings?
The answers have less to do with following a strict medical protocol than withThe answers have less to do with following a strict medical protocol than with
skilfully navigating difficult and deeply sensitive conversations withskilfully navigating difficult and deeply sensitive conversations with
vulnerable patients and anxious relatives. These conversations require a range of skillsvulnerable patients and anxious relatives. These conversations require a range of skills
including medical expertise, but also a greater measure including medical expertise, but also a greater measure of compassion, empathy and patience. Time and again it is not the smartest doctor
compassion, empathy and patience. Time and again it is not the smartest doctor
who helps the patient, but the one who takes the time to listen, who is at easewho helps the patient, but the one who takes the time to listen, who is at ease
with uncertainty and who can articulate a viewpoint without seeming arrogant orwith uncertainty and who can articulate a viewpoint without seeming arrogant or
defensive. Patients say that even when the news is bad, the way it is delivereddefensive. Patients say that even when the news is bad, the way it is delivered
can sustain hope or shatter it.can sustain hope or shatter it.
As a trainee oncologist, I participated in a memorable workshop with a simulated patient who tactfully told me that I needed to lift my act. I found the experience transformative, more so than memorising all the chemotherapy protocols.As a trainee oncologist, I participated in a memorable workshop with a simulated patient who tactfully told me that I needed to lift my act. I found the experience transformative, more so than memorising all the chemotherapy protocols.
Anyone who has encountered a doctor appreciatesAnyone who has encountered a doctor appreciates
that there is an art to medicine. But by and large, we allow doctors tothat there is an art to medicine. But by and large, we allow doctors to
practice medicine with minimal training in how to hone this art and how to communicatepractice medicine with minimal training in how to hone this art and how to communicate
effectively with patients. There is an entrenched belief that either the skilleffectively with patients. There is an entrenched belief that either the skill
is inherent, or that one will eventually master it. On the contrary, itis inherent, or that one will eventually master it. On the contrary, it
requires regular practice, good role models and robust mentoring.requires regular practice, good role models and robust mentoring.
With or without research to expose homeopathyWith or without research to expose homeopathy
as bogus, the believers will prevail in their view. Dismissing them outrightas bogus, the believers will prevail in their view. Dismissing them outright
doesn’t really advance the issue, but we could use the opportunity to examinedoesn’t really advance the issue, but we could use the opportunity to examine
the role of doctor-patient communication in driving people to seek the falsethe role of doctor-patient communication in driving people to seek the false
reassurance of alternative remedies.reassurance of alternative remedies.