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Residents moved from Abergele home after neglect report | Residents moved from Abergele home after neglect report |
(35 minutes later) | |
Some residents have been moved from a care home for the elderly in Abergele after inspectors found evidence of neglect and poor conditions. | Some residents have been moved from a care home for the elderly in Abergele after inspectors found evidence of neglect and poor conditions. |
It comes after the Care Social Services Inspectorate Wales (CSSIW) sent inspectors to Amber House in December. | It comes after the Care Social Services Inspectorate Wales (CSSIW) sent inspectors to Amber House in December. |
Conwy council confirmed some residents have been moved following a review of their care needs and that investigations are continuing. | Conwy council confirmed some residents have been moved following a review of their care needs and that investigations are continuing. |
The owner said action was being taken to respond positively to the report. | The owner said action was being taken to respond positively to the report. |
The CSSIW says it still has concerns after returning for a follow-up inspection in March to see whether improvements had been made. | |
In a statement, it said: "We are not satisfied that progress is being achieved and a draft inspection report has been sent to the provider for comment prior to publication. | |
"We are working with Conwy council to ensure that the care and safety of residents at the home is safeguarded." | |
The CSSIW report from December's visit demanded the private home owners take action, saying: | |
'Supplement staffing levels' | 'Supplement staffing levels' |
The registered manager at the time resigned two weeks after the inspection. | The registered manager at the time resigned two weeks after the inspection. |
A North Wales Police spokesperson said: "We are aware of the CSSIW report and are currently considering its content." | |
Owner Bernice Jaumotte said: "We have had a challenging period at Amber House and have taken every step within our means to respond positively to the last care standards report. | |
"Just recently, we have received a further inspection - which is standard - and we are hopeful of receiving a more positive response from the inspectors very shortly." | "Just recently, we have received a further inspection - which is standard - and we are hopeful of receiving a more positive response from the inspectors very shortly." |
A spokeswoman for Conwy Council said they moved some residents from Amber House following a review of their care needs. | |
She said: "We have deployed our own employees to the premises to supplement staffing levels and we're reviewing all the residents to consider alternative placements if needed. | She said: "We have deployed our own employees to the premises to supplement staffing levels and we're reviewing all the residents to consider alternative placements if needed. |
"As investigations are ongoing it would be inappropriate to comment further at this time." | "As investigations are ongoing it would be inappropriate to comment further at this time." |
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