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Residents moved from Abergele home after neglect report Residents moved from Abergele home after neglect report
(35 minutes later)
Some residents have been moved from a care home for the elderly in Abergele after inspectors found evidence of neglect and poor conditions.Some residents have been moved from a care home for the elderly in Abergele after inspectors found evidence of neglect and poor conditions.
It comes after the Care Social Services Inspectorate Wales (CSSIW) sent inspectors to Amber House in December.It comes after the Care Social Services Inspectorate Wales (CSSIW) sent inspectors to Amber House in December.
Conwy council confirmed some residents have been moved following a review of their care needs and that investigations are continuing.Conwy council confirmed some residents have been moved following a review of their care needs and that investigations are continuing.
The owner said action was being taken to respond positively to the report.The owner said action was being taken to respond positively to the report.
The CSSIW report demanded the private home owners take action, saying: The CSSIW says it still has concerns after returning for a follow-up inspection in March to see whether improvements had been made.
In a statement, it said: "We are not satisfied that progress is being achieved and a draft inspection report has been sent to the provider for comment prior to publication.
"We are working with Conwy council to ensure that the care and safety of residents at the home is safeguarded."
The CSSIW report from December's visit demanded the private home owners take action, saying:
'Supplement staffing levels''Supplement staffing levels'
The registered manager at the time resigned two weeks after the inspection.The registered manager at the time resigned two weeks after the inspection.
Since the inspection in December, CSSIW inspectors have made a follow-up visit and their findings have not yet been released. A North Wales Police spokesperson said: "We are aware of the CSSIW report and are currently considering its content."
Owner Bernice Jaumotte, said: "We have had a challenging period at Amber House and have taken every step within our means to respond positively to the last care standards report. Owner Bernice Jaumotte said: "We have had a challenging period at Amber House and have taken every step within our means to respond positively to the last care standards report.
"Just recently, we have received a further inspection - which is standard - and we are hopeful of receiving a more positive response from the inspectors very shortly.""Just recently, we have received a further inspection - which is standard - and we are hopeful of receiving a more positive response from the inspectors very shortly."
A spokeswoman from Conwy Council says that they we have moved some residents from Amber House, following a review of their care needs. A spokeswoman for Conwy Council said they moved some residents from Amber House following a review of their care needs.
A council spokeswoman confirmed some residents had been moved.
She said: "We have deployed our own employees to the premises to supplement staffing levels and we're reviewing all the residents to consider alternative placements if needed.She said: "We have deployed our own employees to the premises to supplement staffing levels and we're reviewing all the residents to consider alternative placements if needed.
"As investigations are ongoing it would be inappropriate to comment further at this time.""As investigations are ongoing it would be inappropriate to comment further at this time."