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Shinseki apologizes for VA health-care scandal Shinseki apologizes for VA health-care scandal
(35 minutes later)
Veterans Affairs Secretary Eric K. Shinseki apologized publicly Friday for what he called an “indefensible” lack of integrity among some senior leaders of the VA health-care system, and he announced several remedial steps, including a process to remove top officials at the troubled VA medical center in Phoenix.Veterans Affairs Secretary Eric K. Shinseki apologized publicly Friday for what he called an “indefensible” lack of integrity among some senior leaders of the VA health-care system, and he announced several remedial steps, including a process to remove top officials at the troubled VA medical center in Phoenix.
Shinseki gave no indication that he intends to resign, despite growing calls for him to step down because of the scandal.Shinseki gave no indication that he intends to resign, despite growing calls for him to step down because of the scandal.
At the end of a speech to an annual conference of the National Coalition for Homeless Veterans in Washington, Shinseki addressed a new interim report on the VA health-care system’s problems. He said he now knows that the problems are “systemic,” rather than isolated as he thought in the past.At the end of a speech to an annual conference of the National Coalition for Homeless Veterans in Washington, Shinseki addressed a new interim report on the VA health-care system’s problems. He said he now knows that the problems are “systemic,” rather than isolated as he thought in the past.
“That breach of integrity is irresponsible,” he told the largely supportive audience. “It is indefensible and unacceptable to me.” He said he was “too trusting” of some top officials and “accepted as accurate reports that I now know to have been misleading with regard to patient wait times.”“That breach of integrity is irresponsible,” he told the largely supportive audience. “It is indefensible and unacceptable to me.” He said he was “too trusting” of some top officials and “accepted as accurate reports that I now know to have been misleading with regard to patient wait times.”
President Obama summoned Shinseki to a meeting at the White House at 10:15 a.m. Friday to discuss the problems in the VA health-care system, an administration official said.President Obama summoned Shinseki to a meeting at the White House at 10:15 a.m. Friday to discuss the problems in the VA health-care system, an administration official said.
In an interview broadcast Friday on ABC’s “Good Morning America,” Obama said he would have a “serious conversation” with Shinseki about whether he is the right person to deal with the problems plaguing care for veterans. Obama made the comment in an interview taped Thursday for “Live! with Kelly and Michael.”In an interview broadcast Friday on ABC’s “Good Morning America,” Obama said he would have a “serious conversation” with Shinseki about whether he is the right person to deal with the problems plaguing care for veterans. Obama made the comment in an interview taped Thursday for “Live! with Kelly and Michael.”
Shinseki, 71, a retired Army general, addressed the issue in his first public speech since the release Wednesday of a blistering interim report by the Veterans Affairs inspector general.Shinseki, 71, a retired Army general, addressed the issue in his first public speech since the release Wednesday of a blistering interim report by the Veterans Affairs inspector general.
That independent review found that VA officials throughout the medical system had falsified records to hide the amount of time veterans had to wait for medical appointments. The allegations that VA officials were using elaborate schemes to hide long waiting times date back as far as 2010. The preliminary report’s findings, however, triggered a new flurry of calls for Shinseki’s resignation on Capitol Hill and fed widespread speculation that Obama would be forced to replace him.That independent review found that VA officials throughout the medical system had falsified records to hide the amount of time veterans had to wait for medical appointments. The allegations that VA officials were using elaborate schemes to hide long waiting times date back as far as 2010. The preliminary report’s findings, however, triggered a new flurry of calls for Shinseki’s resignation on Capitol Hill and fed widespread speculation that Obama would be forced to replace him.
In the latest blow to the VA secretary, Rep. Tammy Duckworth (D-Ill.), a former Veterans Affairs official who lost both her legs in the Iraq war, said Friday that Shinseki should resign.
“Our first priority should be the veterans, and at this point whether Secretary Shinseki will stay or go is too much of a distraction,” she told The Washington Post. “I think he has to go. He certainly loves veterans, but it’s time for new leadership.”
In his speech Friday morning, Shinseki touted his department’s successes in reducing homelessness among veterans, which he said has declined 24 percent from 2010 to 2014 despite a tough economy. He received a warm welcome from the Coalition for Homeless Veterans, and the conferees gave him a standing ovation at the end of his speech on the main topic.In his speech Friday morning, Shinseki touted his department’s successes in reducing homelessness among veterans, which he said has declined 24 percent from 2010 to 2014 despite a tough economy. He received a warm welcome from the Coalition for Homeless Veterans, and the conferees gave him a standing ovation at the end of his speech on the main topic.
Then Shinseki addressed what he called “the elephant in the room” and apologized to veterans, members of Congress and the American people for the health-care scandal. “All of them deserve better from their VA,” he said.Then Shinseki addressed what he called “the elephant in the room” and apologized to veterans, members of Congress and the American people for the health-care scandal. “All of them deserve better from their VA,” he said.
“I can’t explain the lack of integrity among some of the leaders of our health-care facilities,” he said. “And so I will not defend it, because it is indefensible. But I can take responsibility for it, and I do.”“I can’t explain the lack of integrity among some of the leaders of our health-care facilities,” he said. “And so I will not defend it, because it is indefensible. But I can take responsibility for it, and I do.”
He added: “So given the facts I now know, I apologize as the senior leader of the Department of Veterans Affairs. . . . But I also know this: that leadership and integrity problems can and must be fixed — and now.” He added: “So given the facts I now know, I apologize as the senior leader of the Department of Veterans Affairs. . . . But I also know this: that leadership and integrity problems can and must be fixed — and now.”
In addition to initiating a process to remove senior leaders of the Phoenix VA medical center, Shinseki said, he is directing that no senior VA executive will receive any performance award this year and that patient wait times be deleted from officials’ performance reviews as a measure of their success. He said the department is also contacting 1,700 veterans in Phoenix, who had been put on unofficial waiting lists, to ensure that they receive immediate care. In addition to initiating a process to remove senior leaders of the Phoenix VA medical center, Shinseki is directing that no senior VA executive will receive any performance award this year and that patient wait times be deleted from officials’ performance reviews as a measure of their success. He said the department is also contacting 1,700 veterans in Phoenix, who had been put on unofficial waiting lists, to ensure that they receive immediate care.
Shinseki asked Congress to give him “greater authority to remove senior leaders” and requested congressional support to fill existing VA leadership positions that are still vacant.Shinseki asked Congress to give him “greater authority to remove senior leaders” and requested congressional support to fill existing VA leadership positions that are still vacant.
“This situation can be fixed,” he said. “We can do this in the days ahead, just as we have done for the past five years with veterans’ homelessness.”“This situation can be fixed,” he said. “We can do this in the days ahead, just as we have done for the past five years with veterans’ homelessness.”
On Thursday, Shinseki made an impassioned case to Democratic lawmakers and veterans groups that he can repair the Department of Veterans Affairs, even as calls for his resignation mounted and support from the White House appeared to wane.On Thursday, Shinseki made an impassioned case to Democratic lawmakers and veterans groups that he can repair the Department of Veterans Affairs, even as calls for his resignation mounted and support from the White House appeared to wane.
The White House skirted questions Thursday about whether President Obama still has confidence in Shinseki’s ability to lead the department, and a spokesman said the president is withholding judgment about who is responsible for the department’s failings until he reviews pending investigations of what went wrong. The White House skirted questions Thursday about whether Obama still has confidence in Shinseki’s ability to lead the department, and a spokesman said the president is withholding judgment about who is responsible for the department’s failings until he reviews pending investigations of what went wrong.
By late Thursday, one-fifth of the Senate Democratic caucus had called for Shinseki’s ouster, and at least two dozen House Democrats, most of them locked in difficult reelection fights, were demanding that he be replaced.By late Thursday, one-fifth of the Senate Democratic caucus had called for Shinseki’s ouster, and at least two dozen House Democrats, most of them locked in difficult reelection fights, were demanding that he be replaced.
Rep. Michael H. Michaud (Maine), the top Democrat on the House Veterans Affairs Committee, said late Thursday that Shinseki should step down. The committee’s chairman, Rep. Jeff Miller (R-Fla.), has also called on Shinseki to leave office. Rep. Michael H. Michaud (Maine), the top Democrat on the House Veterans’ Affairs Committee, said late Thursday that Shinseki should step down. The committee’s chairman, Rep. Jeff Miller (R-Fla.), has also called on Shinseki to leave office.
With his political support rapidly dwindling, Shinseki worked to retain the support of major veterans groups, which have backed him during the crisis, with the exception of the American Legion.With his political support rapidly dwindling, Shinseki worked to retain the support of major veterans groups, which have backed him during the crisis, with the exception of the American Legion.
“He did not give any indication that he’s planning on stepping down,” Roscoe Butler, a deputy director with the American Legion, said Thursday.“He did not give any indication that he’s planning on stepping down,” Roscoe Butler, a deputy director with the American Legion, said Thursday.
In an hour-long meeting with veterans groups Thursday, Shinseki outlined plans to hold accountable VA employees who falsified waiting-list records.In an hour-long meeting with veterans groups Thursday, Shinseki outlined plans to hold accountable VA employees who falsified waiting-list records.
Shinseki acknowledged that he had been too trusting of the information he received from VA hospital employees, and he said that during his 38-year military career he always thought he could trust reports from the field. Internal VA audits of 216 health-care centers have largely confirmed the inspector general’s findings of “systemic” efforts by VA employees to cover up long waits for medical care, according to the veterans groups that met with the secretary.Shinseki acknowledged that he had been too trusting of the information he received from VA hospital employees, and he said that during his 38-year military career he always thought he could trust reports from the field. Internal VA audits of 216 health-care centers have largely confirmed the inspector general’s findings of “systemic” efforts by VA employees to cover up long waits for medical care, according to the veterans groups that met with the secretary.
Greg Jaffe and Ed O’Keefe contributed to this report.Greg Jaffe and Ed O’Keefe contributed to this report.