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Barclays apologises to cardholders after IT glitch | |
(about 1 hour later) | |
Barclays bank has apologised to its customers after they complained on social media site Twitter about being unable to withdraw cash from cash machines. | |
A spokesman for Barclays told the BBC that they experienced a temporary fault on the system, which was "not a localised problem". | A spokesman for Barclays told the BBC that they experienced a temporary fault on the system, which was "not a localised problem". |
The spokesman said it only lasted for 20 minutes and all cards and machines should now be working. | The spokesman said it only lasted for 20 minutes and all cards and machines should now be working. |
The bank apologised to those affected. | The bank apologised to those affected. |
The problems are thought to have begun at about 3pm on Friday. | The problems are thought to have begun at about 3pm on Friday. |
Barclays Bank said: "There was a technical issue lasting a short time which impacted a small number of transactions with Barclays. | |
"We have worked swiftly to resolve the matter and would like to apologise to those who were affected. All other services, including online banking and Pingit continued to work as normal." | |
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