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Barclays cardholders hit by IT glitch Barclays apologises to cardholders after IT glitch
(about 1 hour later)
Barclays bank customers took to the social media site Twitter to complain after they were unable to use their online banking services or withdraw cash from cash machines. Barclays bank has apologised to its customers after they complained on social media site Twitter about being unable to withdraw cash from cash machines.
A spokesman for Barclays told the BBC that they experienced a temporary fault on the system, which was "not a localised problem".A spokesman for Barclays told the BBC that they experienced a temporary fault on the system, which was "not a localised problem".
The spokesman said it only lasted for 20 minutes and all cards and machines should now be working.The spokesman said it only lasted for 20 minutes and all cards and machines should now be working.
The bank apologised to those affected.The bank apologised to those affected.
The problems are thought to have begun at about 3pm on Friday.The problems are thought to have begun at about 3pm on Friday.
The bank said on Twitter it was aware of a technical fault that was affecting "some customers" and was working to resolve the issue. Barclays Bank said: "There was a technical issue lasting a short time which impacted a small number of transactions with Barclays.
Barclays Bank tweeted customers saying: "We're aware of an issue that is currently affecting some customers when attempting to make card transactions and withdrawals. " "We have worked swiftly to resolve the matter and would like to apologise to those who were affected. All other services, including online banking and Pingit continued to work as normal."
We are working to resolve this issue as quickly as possible and apologise for any inconvenience this may cause."