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Facebook founder apology over ads Facebook founder apology over ads
(about 3 hours later)
The founder of social networking site Facebook Mark Zuckerberg has apologised to users for the way it launched a social advertising system.The founder of social networking site Facebook Mark Zuckerberg has apologised to users for the way it launched a social advertising system.
Called Beacon, the system tracks web shopping on partner sites outside Facebook and then sells adverts to the social network based on purchases.Called Beacon, the system tracks web shopping on partner sites outside Facebook and then sells adverts to the social network based on purchases.
After complaints the site was invading privacy, Facebook changed Beacon from an opt-out system to opt in.After complaints the site was invading privacy, Facebook changed Beacon from an opt-out system to opt in.
Mr Zuckerberg has said users can now switch off Beacon completely.Mr Zuckerberg has said users can now switch off Beacon completely.
In a statement posted on the Facebook blog, Mr Zuckerberg said: "We've made a lot of mistakes building this feature, but we've made even more with how we've handled them.In a statement posted on the Facebook blog, Mr Zuckerberg said: "We've made a lot of mistakes building this feature, but we've made even more with how we've handled them.
"We simply did a bad job with this release, and I apologise for it.""We simply did a bad job with this release, and I apologise for it."
He added: "I'm not proud of the way we've handled this situation and I know we can do better."He added: "I'm not proud of the way we've handled this situation and I know we can do better."
More than 50,000 Facebook users signed a petition complaining about Beacon. Initially, Facebook said it would not offer users a universal opt-out from Beacon.More than 50,000 Facebook users signed a petition complaining about Beacon. Initially, Facebook said it would not offer users a universal opt-out from Beacon.
Concerted pressureConcerted pressure
The company relented after concerted pressure from privacy advocates and leading technology writers in the blogosphere.The company relented after concerted pressure from privacy advocates and leading technology writers in the blogosphere.
But some writers have questioned whether the switch-off option goes far enough.But some writers have questioned whether the switch-off option goes far enough.
Om Malik has questioned if turning off Beacon merely prevents advertisers and Facebook "storing" purchase information.Om Malik has questioned if turning off Beacon merely prevents advertisers and Facebook "storing" purchase information.
If so, he wrote on his website, information from purchases could still be swapped in real time.If so, he wrote on his website, information from purchases could still be swapped in real time.
The Facebook apology highlights a growing debate surrounding privacy and advertising in the online space.The Facebook apology highlights a growing debate surrounding privacy and advertising in the online space.
Many privacy advocates are concerned about the use of "web beacons" to monitor the surfing habits of users and to what use that information is put by websites and advertisers.Many privacy advocates are concerned about the use of "web beacons" to monitor the surfing habits of users and to what use that information is put by websites and advertisers.
Facebook's system raised concern with some users because it meant friends could see which websites and which products they were buying online.Facebook's system raised concern with some users because it meant friends could see which websites and which products they were buying online.
The adverts were presented as personal recommendations to users because people in their friends' list were, in effect, endorsing brands and products by purchasing items.
More than 40 companies, including Coca Cola, Blockbuster and Sony Pictures, signed up to Beacon when launched.