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London's worst lifts named and shamed London's worst lifts named and shamed
(about 7 hours later)
Nearly 5,000 people had to freed from trapped lifts in buildings in London by firefighters in the past year. Nearly 5,000 people were freed from trapped lifts in buildings in London by firefighters in the past year.
London Fire Brigade (LFB) said it attended 4,909 non-urgent calls to release people from lifts - about 13 incidents a day.London Fire Brigade (LFB) said it attended 4,909 non-urgent calls to release people from lifts - about 13 incidents a day.
It has named and shamed the buildings with the worst track record. It has named and shamed the buildings with the worst track records.
The worst offenders were Earlsdown House in Barking with 22 call-outs and Windmill Court in Brent, which it attended 16 times, it said.The worst offenders were Earlsdown House in Barking with 22 call-outs and Windmill Court in Brent, which it attended 16 times, it said.
Odette Duval House in Aldgate came third with 14 call-outs and Quince House in Hounslow required 12 attendances within the year.Odette Duval House in Aldgate came third with 14 call-outs and Quince House in Hounslow required 12 attendances within the year.
LFB said despite a 54% decrease in call outs since 2008, improvements were still needed.LFB said despite a 54% decrease in call outs since 2008, improvements were still needed.
Lift chargesLift charges
The brigade said non-urgent calls included people shut in a lift but not in any immediate physical or medical danger.The brigade said non-urgent calls included people shut in a lift but not in any immediate physical or medical danger.
The knock on effect of attending people trapped in lifts was reduced resources for other emergencies, the brigade added.The knock on effect of attending people trapped in lifts was reduced resources for other emergencies, the brigade added.
Dave Brown from LFB said: "If there is a genuine emergency we will be there but on many occasions if you are shut in a lift it's an inconvenience not an emergency situation.Dave Brown from LFB said: "If there is a genuine emergency we will be there but on many occasions if you are shut in a lift it's an inconvenience not an emergency situation.
"It's the responsibility of building owners to maintain their lifts and ensure they use a lift engineer call out service if the lift breaks down.""It's the responsibility of building owners to maintain their lifts and ensure they use a lift engineer call out service if the lift breaks down."
LFB can charge lift-owners £290 plus VAT for a non-emergency if it is the third call-out, but the brigade said it is currently owed nearly £250,000 in unpaid charges.LFB can charge lift-owners £290 plus VAT for a non-emergency if it is the third call-out, but the brigade said it is currently owed nearly £250,000 in unpaid charges.