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Dumfries and Galloway Council waste collection 'lessons learned' | Dumfries and Galloway Council waste collection 'lessons learned' |
(about 9 hours later) | |
A council has said lessons will be learned from any problems resulting from a new waste collection scheme in part of its region. | A council has said lessons will be learned from any problems resulting from a new waste collection scheme in part of its region. |
The Dumfries and Galloway authority brought a multi-bin system into use in Wigtownshire this year. | The Dumfries and Galloway authority brought a multi-bin system into use in Wigtownshire this year. |
It said it had been encouraged by high levels of uptake but said some staff overtime had been needed to help cope. | It said it had been encouraged by high levels of uptake but said some staff overtime had been needed to help cope. |
A spokesman said the scheme would be reviewed in due course and any necessary changes implemented. | |
Dumfries and Galloway Council used to provide only one wheelie bin per household thanks to an Eco Deco plant which officially opened in 2007. | Dumfries and Galloway Council used to provide only one wheelie bin per household thanks to an Eco Deco plant which officially opened in 2007. |
It separates waste, meaning homeowners do not have to. | It separates waste, meaning homeowners do not have to. |
However, new regulations prompted the council to move to a multi-bin system. | However, new regulations prompted the council to move to a multi-bin system. |
Analysis: Giancarlo Rinaldi, BBC news website, South of Scotland reporter | Analysis: Giancarlo Rinaldi, BBC news website, South of Scotland reporter |
Few things are more likely to provoke the ire of householders than changes or problems with their bin collection. | Few things are more likely to provoke the ire of householders than changes or problems with their bin collection. |
Dumfries and Galloway used to have probably the most straightforward system in the country with just one bin to rule them all. | Dumfries and Galloway used to have probably the most straightforward system in the country with just one bin to rule them all. |
But changes in legislation prompted a radical revision and the number of containers issued to each home has now multiplied significantly. | But changes in legislation prompted a radical revision and the number of containers issued to each home has now multiplied significantly. |
Some teething troubles were inevitable as the first part of the region, Wigtownshire, moved to the new system. | Some teething troubles were inevitable as the first part of the region, Wigtownshire, moved to the new system. |
However, the council has promised that any troubles encountered there will be ironed out as it spreads to the rest of the area. | However, the council has promised that any troubles encountered there will be ironed out as it spreads to the rest of the area. |
Every household was issued with a box for paper and cardboard, another for glass metals and plastic and an "overflow box". | Every household was issued with a box for paper and cardboard, another for glass metals and plastic and an "overflow box". |
In addition, they have been provided with a kitchen caddy and kerbside caddy for food waste. | In addition, they have been provided with a kitchen caddy and kerbside caddy for food waste. |
The council admitted that it had led to some staff working extra hours in order for collections to be completed. | The council admitted that it had led to some staff working extra hours in order for collections to be completed. |
A spokesman said: "Some overtime has been worked where required in order to ensure everything is lifted on the required day. | A spokesman said: "Some overtime has been worked where required in order to ensure everything is lifted on the required day. |
"The council has been encouraged by the level of household participation in the Wigtownshire area which is estimated to be higher than anticipated. | "The council has been encouraged by the level of household participation in the Wigtownshire area which is estimated to be higher than anticipated. |
"Once a survey has taken place the participation levels in the service will be able to be measured accurately." | "Once a survey has taken place the participation levels in the service will be able to be measured accurately." |
He said resources had been used to "prepare and provide information to households about the new service" which the council believed was a "vital part" of the scheme. | He said resources had been used to "prepare and provide information to households about the new service" which the council believed was a "vital part" of the scheme. |
"The project team can provide information to households to assist with recycling inquiries," he said. | "The project team can provide information to households to assist with recycling inquiries," he said. |
"Each inquiry related to the new waste and recycling service is handled on a case-by-case basis. | "Each inquiry related to the new waste and recycling service is handled on a case-by-case basis. |
"The information leaflets given to each household with the new service have helped households to participate." | "The information leaflets given to each household with the new service have helped households to participate." |
The spokesman said there were no records of any staff being injured carrying out the new collections. | The spokesman said there were no records of any staff being injured carrying out the new collections. |
However, he added that any problems encountered would be used to help improve the project as it was rolled out to the rest of the region. | However, he added that any problems encountered would be used to help improve the project as it was rolled out to the rest of the region. |
"As with any project we will review after each stage and ensure that lessons are learned as we go forward," he said. | "As with any project we will review after each stage and ensure that lessons are learned as we go forward," he said. |
Do you live in Wigtownshire and have you moved to the new bin collection system? What are your thoughts on how smooth the transition has been? Let us know at dumfries@bbc.co.uk . | Do you live in Wigtownshire and have you moved to the new bin collection system? What are your thoughts on how smooth the transition has been? Let us know at dumfries@bbc.co.uk . |
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