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Llewelyn-Bowen Christmas park near Sutton Coldfield to reopen Llewelyn-Bowen Christmas park near Sutton Coldfield to reopen
(about 1 hour later)
A Christmas attraction created with the help of Laurence Llewelyn-Bowen is due to reopen later after being forced to close because of complaints.A Christmas attraction created with the help of Laurence Llewelyn-Bowen is due to reopen later after being forced to close because of complaints.
Hundreds of people criticised the Magical Journey, at the Belfry Golf Club near Sutton Coldfield, for being overpriced and unfinished.Hundreds of people criticised the Magical Journey, at the Belfry Golf Club near Sutton Coldfield, for being overpriced and unfinished.
Bosses shut the attraction at the weekend to resolve the issues.Bosses shut the attraction at the weekend to resolve the issues.
They have banned the media from attending the reopening saying it would "create anxiety for visitors".They have banned the media from attending the reopening saying it would "create anxiety for visitors".
A statement said: "The Magical Journey team are hugely grateful for the support we have received from broadcast media and regional papers.A statement said: "The Magical Journey team are hugely grateful for the support we have received from broadcast media and regional papers.
"So it is with huge regret that we have decided not to open the event up to press on our re-opening day."So it is with huge regret that we have decided not to open the event up to press on our re-opening day.
"Please understand that everything we have done, we have done in order to create a truly magical journey for the parents and specifically the children visiting."Please understand that everything we have done, we have done in order to create a truly magical journey for the parents and specifically the children visiting.
"And we feel that camera crews, reporters and journalists are only going to take away from that experience and possibly even create anxiety for our visitors.""And we feel that camera crews, reporters and journalists are only going to take away from that experience and possibly even create anxiety for our visitors."
Hundreds of messages were posted on the Magical Journey's Facebook page after it opened.Hundreds of messages were posted on the Magical Journey's Facebook page after it opened.
A number of users complained about the price of admission - the top price for a child is £22.50 - and accused the management of misleading the public.A number of users complained about the price of admission - the top price for a child is £22.50 - and accused the management of misleading the public.
Refunds are being offered.Refunds are being offered.
Mother-of-four Michelle Guarini, from Stourport-on-Severn, said she had paid £150 for her family to visit.Mother-of-four Michelle Guarini, from Stourport-on-Severn, said she had paid £150 for her family to visit.
She said: "They made out it was going to be a fantastic, Narnia-like experience and there were workmen wandering around with cigarettes.She said: "They made out it was going to be a fantastic, Narnia-like experience and there were workmen wandering around with cigarettes.
"The Christmas market was about six shacks and there were some elves who didn't seem to know what they were doing. The kids were bored. It was appalling.""The Christmas market was about six shacks and there were some elves who didn't seem to know what they were doing. The kids were bored. It was appalling."
Event director Paul Dolan has previously said work was "severely hampered" by bad weather and the opening should have been postponed. Event director Paul Dolan said work had been "severely hampered" by bad weather and the opening should have been postponed.
He told BBC WM they had now managed to do "all the work they wanted to do".
"It's looking magnificent," he said.