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Delhi Uber 'rape': Taxi company ignored warnings about driver days before alleged attack | |
(about 1 hour later) | |
A woman has claimed Uber ignored her warnings about the behaviour of a taxi driver in Delhi who allegedly raped a passenger days later. | A woman has claimed Uber ignored her warnings about the behaviour of a taxi driver in Delhi who allegedly raped a passenger days later. |
Shiv Kumar Yadav is being held in police custody after the reported attack on Friday, when a 27-year-old woman said he raped her in his taxi, threatened her with a metal rod and ordered her not to tell authorities. | Shiv Kumar Yadav is being held in police custody after the reported attack on Friday, when a 27-year-old woman said he raped her in his taxi, threatened her with a metal rod and ordered her not to tell authorities. |
Since the 32-year-old was arrested, it has emerged he has been accused of sexual offences several times in the past. | Since the 32-year-old was arrested, it has emerged he has been accused of sexual offences several times in the past. |
Delhi’s transport ministry banned Uber from operating in the city in response to the complaint. | Delhi’s transport ministry banned Uber from operating in the city in response to the complaint. |
Writing on Twitter, Nidhi Shah said she reported him from Uber after he made her feel uncomfortable during a ride on 26 November – nine days before the alleged rape. | Writing on Twitter, Nidhi Shah said she reported him from Uber after he made her feel uncomfortable during a ride on 26 November – nine days before the alleged rape. |
“I had reported Shiv Kumar Yadav to Uber on Nov 26th....[it] scares me beyond belief. ” she said. “They said via email they would check on him. Not soon enough.” | “I had reported Shiv Kumar Yadav to Uber on Nov 26th....[it] scares me beyond belief. ” she said. “They said via email they would check on him. Not soon enough.” |
Ms Shah posted her receipt from the ride, with Yadav’s name fully printed, and the response to her complaint from Uber’s support centre. | Ms Shah posted her receipt from the ride, with Yadav’s name fully printed, and the response to her complaint from Uber’s support centre. |
email from @uber regarding my feedback about Shiv #DelhiShamedAgain pic.twitter.com/e4Hl6dEI4f | email from @uber regarding my feedback about Shiv #DelhiShamedAgain pic.twitter.com/e4Hl6dEI4f |
A company representative wrote: “Sorry about what happened here! That’s definitely not what I’d expect out of an Uber trip. ;-( Your driver should always be courteous and professional, making sure to deliver the 5-star Uber experience in every trip. I’ve passed along you feedback to our driver operations team, so that they can check in on Shiv.” | A company representative wrote: “Sorry about what happened here! That’s definitely not what I’d expect out of an Uber trip. ;-( Your driver should always be courteous and professional, making sure to deliver the 5-star Uber experience in every trip. I’ve passed along you feedback to our driver operations team, so that they can check in on Shiv.” |
It was unclear whether Yadav was ever interviewed about the incident or any others and the company has already been accused of negligence by failing to check whether the driver had a clean police record or had a satellite location device. | It was unclear whether Yadav was ever interviewed about the incident or any others and the company has already been accused of negligence by failing to check whether the driver had a clean police record or had a satellite location device. |
The Uber smartphone app, used to book taxis using its service, is pictured over a car park in New Delhi in December 2014 Following Friday’s alleged attack, the company’s chief executive officer Travis Kalanick said: “What happened over the weekend in New Delhi is horrific. | The Uber smartphone app, used to book taxis using its service, is pictured over a car park in New Delhi in December 2014 Following Friday’s alleged attack, the company’s chief executive officer Travis Kalanick said: “What happened over the weekend in New Delhi is horrific. |
“We will do everything, I repeat, everything we can to help.” | “We will do everything, I repeat, everything we can to help.” |
Yadav appeared in court on Monday and was remanded in custody for three days. | Yadav appeared in court on Monday and was remanded in custody for three days. |
The attack is the latest to draw attention to the dangers faced by women in India, coming two years after a 23-year-old student died after being gang raped on a bus. | The attack is the latest to draw attention to the dangers faced by women in India, coming two years after a 23-year-old student died after being gang raped on a bus. |
The Independent has contacted Uber for comment. | The Independent has contacted Uber for comment. |
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