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Urgent ambulance response times fall Urgent ambulance response times fall
(35 minutes later)
The number of ambulances hitting the target response time for the most urgent calls has fallen for the second month running.The number of ambulances hitting the target response time for the most urgent calls has fallen for the second month running.
Only 51% of urgent emergency responses in November arrived at the scene within eight minutes, 14 percentage points lower than the target of 65%.Only 51% of urgent emergency responses in November arrived at the scene within eight minutes, 14 percentage points lower than the target of 65%.
In October, 55.5% arrived within the target time. In November 2013, the figure was 63.2%.In October, 55.5% arrived within the target time. In November 2013, the figure was 63.2%.
The Welsh Ambulance Service said they were working on underlying issues.The Welsh Ambulance Service said they were working on underlying issues.
Figures released on Tuesday showed there were 36,091 calls in November, up by 5% compared to the same month last year, of which 14,061 were Category A or immediately life-threatening.
The ambulance service pointed to the rises in both the total number of calls and the number of those deemed serious and life-threatening.
'Concern'
Gordon Roberts, interim national head of operations said: "We absolutely recognise that our response times are not where anyone would like them to be.
"We are not complacent about this, and we are working extremely hard to address our underlying issues as a matter of urgency, working closely with our health board commissioners and the Welsh government."
He continued: "Regrettably, there are times when we don't meet the target and we appreciate how much of a concern this is for patients, their families, and the wider public in Wales."
Mr Roberts urged the public not to use the 999 service for non-emergency calls to prevent tying up resources needed elsewhere.