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Network Rail sends Thames Water 'multi-million pound bill' | Network Rail sends Thames Water 'multi-million pound bill' |
(about 6 hours later) | |
Network Rail has issued Thames Water with a "multi-million pound bill" after leaks and a burst water main led to more than 1,000 trains being cancelled. | Network Rail has issued Thames Water with a "multi-million pound bill" after leaks and a burst water main led to more than 1,000 trains being cancelled. |
Cancellations started on Friday with accumulated delays to other services of more than 133 hours. | |
The St Pancras to Farringdon track was closed at 21:00 GMT with no trains "until at least the end of service" on Thursday to resolve the issue, it said. | |
Thames Water said it would "work closely with Network Rail". | |
Patience 'exhausted' | Patience 'exhausted' |
It added its insurers were involved in discussions about the problems. | It added its insurers were involved in discussions about the problems. |
Thames Water identified a burst water main on Friday evening and found a further four leaks that are yet to be fixed. | Thames Water identified a burst water main on Friday evening and found a further four leaks that are yet to be fixed. |
Phil Verster, of Network Rail, said: "The overwhelming extent of the continued flooding made it unsafe to run normal through services between London St Pancras and London Blackfriars since Sunday. | Phil Verster, of Network Rail, said: "The overwhelming extent of the continued flooding made it unsafe to run normal through services between London St Pancras and London Blackfriars since Sunday. |
"We expect Thames Water to reimburse passengers, train operators and Network Rail for the significant consequences of these water leaks." | "We expect Thames Water to reimburse passengers, train operators and Network Rail for the significant consequences of these water leaks." |
Bus services will run between the Great Northern route and Thameslink with tickets accepted by all other operators. | Bus services will run between the Great Northern route and Thameslink with tickets accepted by all other operators. |
Stuart Cheshire, from Thameslink, said: "Passengers have been very patient but, like us, that patience has been utterly exhausted. These recurring leaks have to stop." | Stuart Cheshire, from Thameslink, said: "Passengers have been very patient but, like us, that patience has been utterly exhausted. These recurring leaks have to stop." |
Thames Water said it was working around the clock to manage water levels with pumping equipment. | Thames Water said it was working around the clock to manage water levels with pumping equipment. |
Specialist teams are also carrying out assessments of the pipe and checking roads nearby for additional leaks. | Specialist teams are also carrying out assessments of the pipe and checking roads nearby for additional leaks. |
Chris Featherston, from Thames Water, said: "We're very sorry for the delays commuters have experienced. | Chris Featherston, from Thames Water, said: "We're very sorry for the delays commuters have experienced. |
"We've got our best teams working as fast as possible to discover where this water is coming from." | "We've got our best teams working as fast as possible to discover where this water is coming from." |
Any passengers who have faced delays or cancellations can claim compensation through the Thameslink Railway website. | Any passengers who have faced delays or cancellations can claim compensation through the Thameslink Railway website. |