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O2 signal problems: Business secretary Sajid Javid tells O2 to 'sort it out' O2 signal problems: Business secretary Sajid Javid tells O2 to 'sort it out'
(7 months later)
The business secretary has told mobile phone network O2 to “sort it out” after customers complained that their phones had no signal.The business secretary has told mobile phone network O2 to “sort it out” after customers complained that their phones had no signal.
Sajid Javid, who was appointed to his post in the post-election cabinet reshuffle, tweeted: “No signal [at] O2. Please sort it out.”Sajid Javid, who was appointed to his post in the post-election cabinet reshuffle, tweeted: “No signal [at] O2. Please sort it out.”
No signal @O2. Please sort it out
Customers took to social media to complain of poor signal in areas across the country yesterday.Customers took to social media to complain of poor signal in areas across the country yesterday.
As of this morning some users on social media said their signal was restored, while others complained that the problem was still on-going.As of this morning some users on social media said their signal was restored, while others complained that the problem was still on-going.
The company says the problem has been "minimised".The company says the problem has been "minimised".
We’ve minimised the intermittent network issue reported earlier and some customers have seen their service return. We continue to monitor.
“Some customers experienced some problems accessing our network,” a spokesperson said. “We apologise for any inconvenience caused to those customers affected and we will now begin a full investigation to identify the root cause.”“Some customers experienced some problems accessing our network,” a spokesperson said. “We apologise for any inconvenience caused to those customers affected and we will now begin a full investigation to identify the root cause.”
The company is telling users on the social network Twitter to reboot their phone if signal is not yet restored for them.The company is telling users on the social network Twitter to reboot their phone if signal is not yet restored for them.
Rubbish service from @O2 yet again. 5 hours of no signal yesterday, back over night and none once again. Remind me what I pay £50pm for?
Don't know about you, but I'm still suffering from signal loss. @O2 can we get an update please