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EE recalls fire-risk Power Bar smartphone charger | EE recalls fire-risk Power Bar smartphone charger |
(35 minutes later) | |
UK mobile firm EE has recalled a portable charger it had given away after a medical student was left with severe burns when using one. | UK mobile firm EE has recalled a portable charger it had given away after a medical student was left with severe burns when using one. |
EE said that it had identified five incidents where its Power Bars had overheated and as a result was recalling one of the batches. | EE said that it had identified five incidents where its Power Bars had overheated and as a result was recalling one of the batches. |
That amounts to about 500,000 units, according to the firm. | That amounts to about 500,000 units, according to the firm. |
As a gesture of goodwill it will be offering affected customers a £20 voucher to spend on accessories. | As a gesture of goodwill it will be offering affected customers a £20 voucher to spend on accessories. |
In a statement, the firm said: "We have identified a very small number of incidents where Power Bars have overheated, all of which relate to batch E1-06 (written as Model:E1-06 on side), and could pose a fire safety risk. | In a statement, the firm said: "We have identified a very small number of incidents where Power Bars have overheated, all of which relate to batch E1-06 (written as Model:E1-06 on side), and could pose a fire safety risk. |
"We are therefore recalling this batch, and requesting customers to stop using the Power Bar and return them to a local store at their earliest convenience." | "We are therefore recalling this batch, and requesting customers to stop using the Power Bar and return them to a local store at their earliest convenience." |
Medical student Katy Emslie, from Aberdeen, suffered severe burns when her phone charger exploded and set fire to her bedroom floor. | |
Out of juice | Out of juice |
EE began giving away the smartphone charger to every customer in April. It also let customers trade in a flat one for a fully charged one. | EE began giving away the smartphone charger to every customer in April. It also let customers trade in a flat one for a fully charged one. |
The gadget has a charging indicator that shows how much charge is left on a mobile and will allow users to completely charge a dead smartphone battery once. | The gadget has a charging indicator that shows how much charge is left on a mobile and will allow users to completely charge a dead smartphone battery once. |
The device was rolled out after research suggested that nearly 60% of smartphone users found that their phone batteries did not last for a full day. | The device was rolled out after research suggested that nearly 60% of smartphone users found that their phone batteries did not last for a full day. |
EE was swamped with requests for the charger and estimates that there are now 1.5 million in circulation. It told the BBC that only the batch identified was affected. | EE was swamped with requests for the charger and estimates that there are now 1.5 million in circulation. It told the BBC that only the batch identified was affected. |