This article is from the source 'bbc' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at http://www.bbc.co.uk/news/business-33846756
The article has changed 4 times. There is an RSS feed of changes available.
Version 0 | Version 1 |
---|---|
Network Rail fined £2m for delays | Network Rail fined £2m for delays |
(34 minutes later) | |
Network Rail has been fined £2m by the rail regulator over train delays and cancellations in 2014-15. | Network Rail has been fined £2m by the rail regulator over train delays and cancellations in 2014-15. |
Network Rail's performance on Southern, on Govia Thameslink (GTR) and in Scotland was "below expectations and missed punctuality targets", the Office of Rail and Road (ORR) said. | Network Rail's performance on Southern, on Govia Thameslink (GTR) and in Scotland was "below expectations and missed punctuality targets", the Office of Rail and Road (ORR) said. |
Nearly half of cancelled and significantly delayed services were in England and Wales, the ORR said. | |
Network Rail apologised to passengers for "disruption and frustration". | |
However, it said it had invested over £11m to "improve performance for Southern and Thameslink passengers" since the start of 2015. | |
Southern and GTR combined represented a third of punctuality delays. | Southern and GTR combined represented a third of punctuality delays. |
Much of the disruption occurred at London Bridge station, ORR chief executive Richard Price said, when timetables were changed as part of the station's redevelopment. | |
"These serious issues have caused severe disruption and frustration for passengers, most notably affecting services at and around London Bridge," he said. | |
London Bridge is a major hub for Southern and GTR. | |
The fine either has to be paid to the Treasury, or instead, the £2m will have to be used to improve customer services beyond what is normally expected, a spokeswoman for the ORR said. | The fine either has to be paid to the Treasury, or instead, the £2m will have to be used to improve customer services beyond what is normally expected, a spokeswoman for the ORR said. |
The regulator did not find any systematic weaknesses, but said that Network Rail had used flawed data to compile new timetables. | The regulator did not find any systematic weaknesses, but said that Network Rail had used flawed data to compile new timetables. |
It said Network Rail had "significantly underestimated the impact of the Thameslink programme on performance, which was further exacerbated by a timetable that was not robust". | It said Network Rail had "significantly underestimated the impact of the Thameslink programme on performance, which was further exacerbated by a timetable that was not robust". |