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Network Rail fined £2m for delays Network Rail fined £2m for delays
(34 minutes later)
Network Rail has been fined £2m by the rail regulator over train delays and cancellations in 2014-15.Network Rail has been fined £2m by the rail regulator over train delays and cancellations in 2014-15.
Network Rail's performance on Southern, on Govia Thameslink (GTR) and in Scotland was "below expectations and missed punctuality targets", the Office of Rail and Road (ORR) said.Network Rail's performance on Southern, on Govia Thameslink (GTR) and in Scotland was "below expectations and missed punctuality targets", the Office of Rail and Road (ORR) said.
Nearly half of cancelled and significantly delayed services were in England and Wales, the ORR said.
Network Rail apologised to passengers for "disruption and frustration".
However, it said it had invested over £11m to "improve performance for Southern and Thameslink passengers" since the start of 2015.
Southern and GTR combined represented a third of punctuality delays.Southern and GTR combined represented a third of punctuality delays.
Nearly half of cancelled and significantly delayed services were in England and Wales, the ORR added. Much of the disruption occurred at London Bridge station, ORR chief executive Richard Price said, when timetables were changed as part of the station's redevelopment.
"These serious issues have caused severe disruption and frustration for passengers, most notably affecting services at and around London Bridge," he said.
London Bridge is a major hub for Southern and GTR.
The fine either has to be paid to the Treasury, or instead, the £2m will have to be used to improve customer services beyond what is normally expected, a spokeswoman for the ORR said.The fine either has to be paid to the Treasury, or instead, the £2m will have to be used to improve customer services beyond what is normally expected, a spokeswoman for the ORR said.
The regulator did not find any systematic weaknesses, but said that Network Rail had used flawed data to compile new timetables.The regulator did not find any systematic weaknesses, but said that Network Rail had used flawed data to compile new timetables.
It said Network Rail had "significantly underestimated the impact of the Thameslink programme on performance, which was further exacerbated by a timetable that was not robust".It said Network Rail had "significantly underestimated the impact of the Thameslink programme on performance, which was further exacerbated by a timetable that was not robust".
Passengers who used London Bridge station faced "very severe disruptions and frustrations" because of the issues, it added.