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Firstsource to axe 500 call centre jobs Firstsource to axe 500 call centre jobs
(about 4 hours later)
Up to 500 jobs are to be axed at Firstsource call centres across Thornaby and Middlesbrough.Up to 500 jobs are to be axed at Firstsource call centres across Thornaby and Middlesbrough.
The centre in Massey Road, Thornaby, is likely to close, with around 150 staff continuing to work from the base in Fountain Court, Middlesbrough. The job losses will be split between the two sites with around 150 staff continuing to work from the base in Fountain Court, Middlesbrough.
Firstsource deals with Payment Protection Insurance claims against Barclaycard and said the job losses are due to a decline in claims.Firstsource deals with Payment Protection Insurance claims against Barclaycard and said the job losses are due to a decline in claims.
The company took on nearly 600 staff in May when PPI claims were increasing.The company took on nearly 600 staff in May when PPI claims were increasing.
Firstsource said they will try to find new work for staff if they want it. A 90-day consultation period is under way.Firstsource said they will try to find new work for staff if they want it. A 90-day consultation period is under way.