This article is from the source 'bbc' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at http://www.bbc.co.uk/news/uk-northern-ireland-27137736
The article has changed 3 times. There is an RSS feed of changes available.
Version 0 | Version 1 |
---|---|
Ulster Bank faces further computer problems | Ulster Bank faces further computer problems |
(35 minutes later) | |
Ulster Bank has faced further problems with its computer systems. | Ulster Bank has faced further problems with its computer systems. |
Some customers have reported that cash machine withdrawals were debited twice from their accounts. | Some customers have reported that cash machine withdrawals were debited twice from their accounts. |
In 2012, a serious computer failure at the bank's parent company, RBS, caused widespread chaos for many customers who were unable to access their funds. | In 2012, a serious computer failure at the bank's parent company, RBS, caused widespread chaos for many customers who were unable to access their funds. |
Ulster Bank said it was aware of the issue, which began on Easter Monday. It said it was working to restore money to the accounts by Thursday night. | Ulster Bank said it was aware of the issue, which began on Easter Monday. It said it was working to restore money to the accounts by Thursday night. |
"Customers will not be left out of pocket as a result and can contact us if they require further assistance," a spokesperson said. | "Customers will not be left out of pocket as a result and can contact us if they require further assistance," a spokesperson said. |
Ulster Bank is the largest bank in Northern Ireland and the third biggest in the Republic of Ireland. | Ulster Bank is the largest bank in Northern Ireland and the third biggest in the Republic of Ireland. |
It reported losses of £1bn in 2012, and £1.5bn last year. | It reported losses of £1bn in 2012, and £1.5bn last year. |
Have you been charged twice by Ulster Bank? If you are willing to speak to The BBC you can email your experiences and views to haveyoursay@bbc.co.uk, using the subject title 'Ulster Bank' |