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| Version 0 | Version 1 |
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| Skype service taken offline by network problems | Skype service taken offline by network problems |
| (34 minutes later) | |
| A problem with Skype's status system has meant many people are currently unable to use the service. | A problem with Skype's status system has meant many people are currently unable to use the service. |
| Reports about Skype being unavailable started at about 09:00 BST on Monday morning in the UK. | Reports about Skype being unavailable started at about 09:00 BST on Monday morning in the UK. |
| In a statement, Skype-owner Microsoft said it had "detected an issue with the status settings" on Skype that show if someone is online or not. | In a statement, Skype-owner Microsoft said it had "detected an issue with the status settings" on Skype that show if someone is online or not. |
| The problem locked many people's status as offline - stopping them making calls even though they were connected. | The problem locked many people's status as offline - stopping them making calls even though they were connected. |
| In addition, said Microsoft, all the contacts of affected users would show as offline meaning they would not be able to call those people. | In addition, said Microsoft, all the contacts of affected users would show as offline meaning they would not be able to call those people. |
| Many Skype users in the UK, Australia and Japan have all reported problems. | |
| Skype support staff acknowledged the issue in a tweet and said the firm was working on a "quick fix". | Skype support staff acknowledged the issue in a tweet and said the firm was working on a "quick fix". |
| In a lengthier statement put on its blog, it said: "The status issue also doesn't affect Skype for web, which can be used to make calls and send instant messages." | In a lengthier statement put on its blog, it said: "The status issue also doesn't affect Skype for web, which can be used to make calls and send instant messages." |
| It also apologised for the inconvenience being caused. | It also apologised for the inconvenience being caused. |